London Kia

What a joke the guy at service front desk is, ( unfortunatly I do not have his name but has a long beard) he doesn't care about your car issues, he is just warming up the seat, getting pay and bye unfortunatly I do not have his name but has a long beard) he doesn't care about your car issues, he is just warming up the seat, getting pay and bye bye! Everything the Sales team dies to sale cars? he is running it!!! More

Worst dealership ever I experienced. I would never buy Kia again. Multiple times visit required for even simple repair. Many times got vehicle without any action even one month prior r I would never buy Kia again. Multiple times visit required for even simple repair. Many times got vehicle without any action even one month prior reservation. Wasting customer's time frequently. No respect at all for the customer's time. No choice to opt out kia care when purchase the vehicle. One of kia care benefit is 1time free engine oil change for electric vehicle. Hilarious. Dealership ruined engineer's effort,endeavor and great product by their horrible service mind and attitude. More

Great service If I can say one thing about customer service: please make dri no’s like coffee and pop available for the clients! service: please make dri no’s like coffee and pop available for the clients! More

The service was relatively quick and the staff were very friendly. I was pleased, thanks. friendly. I was pleased, thanks. More

Had a great experience as always and used the shuttle service for the first time ! service for the first time ! More

Gavin made my experience at Kia quick and professional. The whole process was easy and the team was welcoming and customer service was great! The whole process was easy and the team was welcoming and customer service was great! More

Terrible customer service,. Can never get through to the service dept on the phone.. My appointment was for 8am, at 8:30am my car was still sitting on the parking lot while othe Can never get through to the service dept on the phone.. My appointment was for 8am, at 8:30am my car was still sitting on the parking lot while others that came in after me where pulled into the service bays. They want to charge $158 to diagnose the car to determine if it’s covered under warranty. I have never been charged from other dealers while car was under warranty. Very disappointing, I always praised my Kia, unfortunately I do not feel I can do that anymore. Tried to talk to service manager, but he was to busy. More

The dealer provided exceptional service, demonstrating professionalism, patience, and genuine care throughout the entire buying experience professionalism, patience, and genuine care throughout the entire buying experience More

The have excellent customer service. They take time to be friendly, courteous, and they explain everything thoroughly. They take time to be friendly, courteous, and they explain everything thoroughly. More

It would take me 2 days to express my opinion of this dealership. NOT GOOD. Parts but the worst is you cannot get a hold of anyone either by phone or by email dealership. NOT GOOD. Parts but the worst is you cannot get a hold of anyone either by phone or by email More