London Kia

The service department is so amazing! The level of customer service provided by Lohit Gangisetty is noteworthy. He always goes the extra mile to ensure customer satisfaction. While the se The level of customer service provided by Lohit Gangisetty is noteworthy. He always goes the extra mile to ensure customer satisfaction. While the service team, including the mechanics and shuttle drivers, provide exceptional service. More

They are always so kind and helpful when I go in, and they fixed something minor I had wrong with my vehicle for free! Made my day. they fixed something minor I had wrong with my vehicle for free! Made my day. More

We are very pleased with their service, their friendly staff, the wonderful showrooms, and we would definitely recommend them to our friends and family. We have always been pleased with how we are treated staff, the wonderful showrooms, and we would definitely recommend them to our friends and family. We have always been pleased with how we are treated there.. More

I was impressed with the efficiency and professionalism that was displayed by the advisor that was helping me. that was displayed by the advisor that was helping me. More

Every visit I have at London kia the service I receive from Lohit and his staff is exceptional always a coma dating me no matter how busy they are from Lohit and his staff is exceptional always a coma dating me no matter how busy they are More

This visit has been the worst experience to date. Went on for an appointment at 12:45 arrived at 12:30. Could see the pile of other work orders pending. Ask the attendee how long of a wait and he w Went on for an appointment at 12:45 arrived at 12:30. Could see the pile of other work orders pending. Ask the attendee how long of a wait and he was unsure. I asked am I going to get in at 12:45 he said not a chance. I asked so should it be done by 3-3:30 the reply was yeah it should be. 4:00 rolls around no call, no text or email. Called the dealership for 10 minutes to get a hold of the service manager Juan. He heard me out and explained that they were busy, I understood that but why have appointments if you can keep them, I had waited for an update all afternoon. He said my car just went in, should be done by 5. No apathy what so ever, not even a sorry we're busy. I get dealerships can get busy but 3.25 hours late for a tire change is horrible service, it's not like they're cheap either. I finally got a text that my car was ready shortly after 5. Left message with GM to get a hold of me, no call to date to discuss this. More

Top notch service Cara and manager a pleasure to deal with. No hassle with negotiations with. No hassle with negotiations More

First and foremost the driver Owen that picked me up from work was very pleasant and courteous 😊 The team at KIA on Wharncliffe road in London Ontario went above and beyond for what needed to be compl from work was very pleasant and courteous 😊 The team at KIA on Wharncliffe road in London Ontario went above and beyond for what needed to be completed in my car. They were very professional and had my vehicles oil change, brakes, rotors, brake fluid done a very timely matter. Thank you to the team at Wharncliffe Rd KIA More

Great experience. Patient when I forgot to bring bolts and hubs for tires. Work done well, ON time and reasonably priced Patient when I forgot to bring bolts and hubs for tires. Work done well, ON time and reasonably priced More

We miss Glen but Juan was very good explaining work needed. Excellent service and visit! needed. Excellent service and visit! More