London Kia
London, ON
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238 Reviews of London Kia
Service is top notch from time of booking . The service advisors are helpful and know my likes and needs. They can pinpoint likely issues and know me and my vehicle . Mechanics provide excell The service advisors are helpful and know my likes and needs. They can pinpoint likely issues and know me and my vehicle . Mechanics provide excellent diagnostics and service on my vehicles More
I’ve been dealing with this Kia center for about 18 years, more specifically with Glen as our service advisor. He has always been very knowledgeable, attentive to my vehicle service needs, and also fri years, more specifically with Glen as our service advisor. He has always been very knowledgeable, attentive to my vehicle service needs, and also friendly. Service is an ongoing relationship with a vehicle, sales move on once completed but the service, and having Glen to work with, is what keeps us coming back to this Kia dealership. More
I have been a customer for 12 years and this experience has been unbelievably disappointing. Their engine blew (factory defect) and they did the bare minimum to make it right. I had a tow bill and a rental has been unbelievably disappointing. Their engine blew (factory defect) and they did the bare minimum to make it right. I had a tow bill and a rental bill with no refund. They had my car for almost 3 months. When I finally got a loner car I was told I could not have my dogs in it. This dramatically changed my summer. I had to cancel a vacation not to mention my daily hikes I do with my dogs. Once it was fixed I was told that the brakes and callipers needed to be replaced. When I declined, they gave me a 2 hour window to return the loaner. When I picked up my car, it was out in the lot and I had to walk in the pouring rain to get it. When I got in, the windshield was cracked. More
I've had my Rondo for 8 years and always had excellent service. Considering leasing a new Seltos and was given an excellent overview and test drive. Thank you! Great staff! service. Considering leasing a new Seltos and was given an excellent overview and test drive. Thank you! Great staff! More
I recently brought my car to London Kia for a repair on my front parking sensor, and I couldn’t be happier with the service I received. The team was professional, efficient, and very knowledgeable. They qu my front parking sensor, and I couldn’t be happier with the service I received. The team was professional, efficient, and very knowledgeable. They quickly diagnosed the issue and provided a clear explanation of the repair process. The work was completed in a timely manner, and my car is now functioning perfectly. The service staff was friendly and made sure I was comfortable while waiting. Overall, I’m extremely satisfied with the quality of service and the attention to detail at London Kia. Highly recommend for any car service needs! More