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London Kia
London, ON
472 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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472 Reviews of London Kia
January 27, 2026
Everyone I've dealt with there is very nice. That being said, they are very difficult to get a hold of and the communication is extremely lacklustre. I'm fairly easygoing but it took dozens of t That being said, they are very difficult to get a hold of and the communication is extremely lacklustre. I'm fairly easygoing but it took dozens of tries calling and either being put on hold and eventually hung up on or just no answer to get to talk to people I needed. They want to sell you a car more than they want to keep yours going, as evidenced by the person I was on the phone with (while waiting to speak to someone in service) was trying to sell me on a new car while I was trying to hear about the status of my car. I actually had to drive there just to get answers from people. In my recent experience, my car went into the dealership without an exhaust leak, and came out WITH one. And the several times I tried to get a hold of these guys about this, I got no answers after leaving messages with 2 different people. The car was leased then bought from here. Oh, and the car needed a new engine under warranty (about 4 weeks of waiting) and they wouldn't give me a loaner or rental to use for a even a single day. More
by Sam
Employees Worked With
Juan Montoya Ocampo
January 24, 2026
Between recalls and gauges in my carnival being off I have spent way too much time and effort in this dealership for a 2 year old van. I asked when booking if it would cost me or if it was still under have spent way too much time and effort in this dealership for a 2 year old van. I asked when booking if it would cost me or if it was still under warranty and they were very unclear and said book the appointment to discuss. I book in thinking there would be a discussion, they find “nothing wrong” with my gauge which clearly is when the van clears out of engine fluid in 3 months and charge me $185 fortunately to say it’s fine and riding below the minimum line is fine…. So why have a minimum line and why not tell me when I tried to book that if they don’t find anything wrong with the gauge that I would be charge? Brutal service everytime I have been there. One time I got booked in for a recall. Took time off work to get the work done and they inform me they don’t have the piece in needed for the recall. Oh and apparently my gas gauge can’t be trusted as well under 150km but they said the test they ran show nothing wrong. Needless to say I won’t be buying a Kia agan More
by Danielledenomme
Employees Worked With
Unknown. No introduction
January 17, 2026
Clean Comfortable Friendly team Great service Nice Easy access Wifi Greetings Good Fully functioning Fully knowing Easy access Wifi Greetings Good Fully functioning Fully knowing More
by Ehabmohgaza
Employees Worked With
Mackenzie Fulton, Nazdar Kestay, Chris Gilders, Marc Lewis, Brandon Aphayvong, Mackenzie Duwyn, Tanner Loucks, Austin Shostak, Moe Sahioun, Marko Simovic
January 15, 2026
Excellent service with very friendly staff. Gavin and Marc took great care of everything, working quickly, professionally, and with real attention to detail. No regrets at all about buying a ca Gavin and Marc took great care of everything, working quickly, professionally, and with real attention to detail. No regrets at all about buying a car from this dealership. More
by Nate
Employees Worked With
Gavin, Marc Lewis
January 05, 2026
Very helpful, professional, staff were not pushy, dealership was clean and offered a test drive with no hassles. They had the vehicle I was interested in. They worked hard to make the deal come toget dealership was clean and offered a test drive with no hassles. They had the vehicle I was interested in. They worked hard to make the deal come together. Cara made sure I was satisfied with our deal and it was a very positive experience. More
by marc
Employees Worked With
Cara Howard - five stars, Tanner Loucks
January 04, 2026
Service fit in quickly. Was able to do recall but not my engine issue. Didn't want to use the code that I had provided. Sales was a waste of time. Was able to do recall but not my engine issue. Didn't want to use the code that I had provided. Sales was a waste of time. More
by Sebastien
Employees Worked With
Nick in sales
