
London Airport Hyundai
London, ON
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67 Reviews of London Airport Hyundai
This was the best customer service I’ve had in my entire life. The owner Dean Hattie called me within a couple of days if I was happy with the new vehicle and if I had any questions. He said to write down life. The owner Dean Hattie called me within a couple of days if I was happy with the new vehicle and if I had any questions. He said to write down all the questions and come back to the dealership, he would be happy to go over the questions as I am an elderly woman and not familiar with all the electronic features. More
I have bought many vehicles in my time and never had such an amazing experience as at Airport Hyundai. Manny, Lama and agents were all so professional, kind, friendly and very helpful with all our requests. an amazing experience as at Airport Hyundai. Manny, Lama and agents were all so professional, kind, friendly and very helpful with all our requests. The day we picked up our vehicle all the staff made us feel so special and Manny showed us all the features of the vehicle. Great guy and Airport Hyundai is lucky to have you on their team! More
Purchased our new vehicle here. From a test drive until signing, all staff were friendly and polite, and answered all our questions. Manpreet Kaur responded within 24 hours of m From a test drive until signing, all staff were friendly and polite, and answered all our questions. Manpreet Kaur responded within 24 hours of my email to Airport Hyundai. She is an awesome salesperson to deal with and went over all the technology of the new SUV with me at delivery. There was no rush or sales pressure More
Had our Kona EV in for service and although we were told when we purchased the car the cost for servicing would be different than ICE cars, they proceeded to charge me the same amount. After several days an when we purchased the car the cost for servicing would be different than ICE cars, they proceeded to charge me the same amount. After several days and emails of trying to get an answer, I was informed that they had indeed overcharged me and would credit my account. Because I was initially told (not by the service manager) that EV's get coolant changes while ICE cars get oil changes which is not the case as coolant is topped off not replaced until 60000km, so I asked for a refund which as of this writing has yet to arrive a mere month after asking for it. I should also point out that dealers are now upselling the service interval on EV's as the stated schedule is every 12000km, but they want you to get it serviced every 6000km- like an ICE vehicle. My opinion and my experience. More
I and my family had a wonderful experience in buying our 2023 Hyundai Tucson Preferred Trend Package with the help of Curtis Leblanc. He goes above and beyond for his customers and tries to help as much as 2023 Hyundai Tucson Preferred Trend Package with the help of Curtis Leblanc. He goes above and beyond for his customers and tries to help as much as possible and was very thorough and knowledgeable in answering all of my questions. The process was stress free and pleasant. His attention to detail and my satisfaction was unparalleled-going above and beyond in every aspect. And I want to extend my personal thank you to Chris Larocque for helping us out to explore various options for financing. He also made sure that everything was covered. We had a 2016 Hyundai Tucson from the past and it was very reliable vehicle and fun to drive, and above all, very safe product. And now, having a new 2023 Hyundai Tucson, we can't wait to do our travel journey. We love our new ride! Thank you Curtis and Chris. Thank you Hyundai for making such wonderful vehicles. 🙂👍 More
My Hyundai adventure started in April 2022, when I went to London Airport Hyundai to purchase a new 2023 Hyundai Santa Cruz. This was not my first vehicle purchase, as I have been purchasing from GM my wh to London Airport Hyundai to purchase a new 2023 Hyundai Santa Cruz. This was not my first vehicle purchase, as I have been purchasing from GM my whole life; this was however, the first time I left GM to try Hyundai. I was told that they couldn’t give me a specific date to receive it, but they thought it may arrive sometime in October. This was no problem for me because I was fully aware of the chip shortages for all automotive manufactures. In August 2022, I received an email from Hyundai informing me that my vehicle was going to be built in October, I was excited!! A couple of days later, I received another email from Hyundai telling me that my vehicle was going to be built in September, now the excitement is even bigger!! Well, I didn’t get the vehicle in September or October, I picked it up on November 11th. Here I would like to note that not once did I receive a phone call from the dealership to explain the mysterious emails I received or any updates at all, I was basically forgotten…. they had their sale, so who cares?? I also didn’t receive any communication regarding what the new specs would be on the 2023 Santa Cruz (I found that out a few days before picking up the vehicle) So, you would think that I would be happy to have said vehicle, but I still haven’t received everything that I ordered. It has now been almost 2 weeks driving my new vehicle and I am still waiting for the rear matts and a brake controller; both items were requested by me well in advance just like the vehicle. You would think that me ordering these extras well in advance, I wouldn’t have to wait additional time for them once my vehicle was handed over to me; the dealership will have it all ready once the vehicle is ready because they have been planning for my vehicle to arrive for 7 months now, right? If I had a business, I would want to make sure my customers are happy and whole after waiting such an extended period for a vehicle. Sadly, the brake controller wasn’t even ordered until the day I picked up my Santa Cruz. I can't do anything with my RV without that brake controller, so I am left wondering if I am going to be able to get my RV home before the snow or is it going to be stuck over the long winter because Hyundai doesn’t care about you once you sign the paperwork!! For me, lesson learned and hopefully I can save someone else the headache too. More
Took my brand new vehicle to airport hyundai. Service manager, Andrew, "fixed" the rear interior panel. Later that day I noticed he didn't fix it just forced privacy screen in place went back to Service manager, Andrew, "fixed" the rear interior panel. Later that day I noticed he didn't fix it just forced privacy screen in place went back to dealership to tell him at which point he punched the panel to put it into place. It didn't work. Went back to complain and wad told to leave the lot and take it back to where I bought it. I did that to find out the back panel was now broken and I have to wait as the part is on backorder. Do not use the service at this dealership unless you bought the car there, otherwise you are not welcome. Finch hyundai is much friendlier. They don't abuse the vehicle like airport hyundai does. The full story can be found on airport hyundai Google reviews. This is a bad place to deal with. Traumatizing and violent. Maybe I would have been treated differently if I was male. FEMALES... AVOID AIRPORT HYUNDAI.. THEY ARE ABUSIVE. More
Amazing experience purchasing my vehicle! Curtis and Chris were great from beginning until the end! Would highly recommend the two of them. Curtis and Chris were great from beginning until the end! Would highly recommend the two of them. More