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Lloydminster Toyota

Lloydminster, AB

4.5
272 Reviews

5103 25th St

Lloydminster, AB

T9V 3G2

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272 Reviews of Lloydminster Toyota

January 08, 2015

Purchase of Our Limited Edition RAV4 (2015) Just another awesome experience yesterday Jan 7/2015 while dealing with Silverwood Toyota in Lloydminster. We had a fun & exciting time with the whol More

by Phyllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Foster, Aseem Sachdev, Caroline Sims
December 31, 2014

Awesome customer service! Will Def buy from here again! Purchased a 2014 Toyota Camry LE from this dealership last night. The sales team blew me away with their customer service and the fact that they worke More

by Darkrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Glezgo, Caroline Sims
December 20, 2014

wonderful experiance Bought a 2015 Rav4 and it was an amazing experience. Wanted the remote starter fixed and they had it done as soon as possible!! To be honest it has be More

by jan17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aseem Sachdev
November 11, 2014

great sales team not so great service Bought a used Jeep there on Saturday ( only minus 5) and when we arrived to test drive the vehicle would not start. The battery was weak. . No proble More

by kayleadiane
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
john sprinkle
November 10, 2014

Purchased 2015 Highlander A big Thank You to Aseem who made purchasing my 2015 Highlander a stress free, all round enjoyable experience. Thanks for the many laughs and your wil More

by cklinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aseem Sachdev, Caroline Sims
November 06, 2014

Fixing noise in left window area We had a window replaced at Silverwood and found a noise in the left hand area afterward. Darryl looked after it and fixed it. We much appreciated his More

by Sharon Crush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aseem Sachdev, Darryl Sims
October 22, 2014

Thanks for Good Service I purchased a new 2014 RAV4 about 1 month ago. The new vehicle has so many new features that I was not familiar with that I had tons of questions, for More

by vmlamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Quinn, Caroline Sims
October 15, 2014

Always a good experience I am an out of town customer, have purchased and serviced vehicles for 15 years and am always confident of receiving good service at Silverwood. More

by daniel.nish.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie, Aseem Sachdev, Joel Ambay
October 11, 2014

Bad customer service This is my third Toyota I have purchased and I have never had an issue with any of them. My only complaint is with the customer service I received fro More

by Cawilson17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caroline Sims
Oct 14, 2014 -

Lloydminster Toyota responded

Hi cawilson, I am sorry to hear you are having a difficult time getting reimbursed for your deposit. Please provide us with your contact information and we will get this resolved promptly! Sincerely, Danny Ulmer General Manager

Oct 14, 2014 -

Cawilson17 responded

Thank you for replying. I checked my visa account this morning and saw there was another $500 charge taken from my visa. It seems as though there was another error and instead of you guys putting the money back on my visa you took another $500. I am sorry to have written a poor review but I am extremely frustrated how things have went down since I picked up my vehicle and was unsure how else to resolve this situation since my countless phone calls and several visits have not worked. If you are able to get the $1000 retuned ASAP I would appreciate it very much. My name is Carrie Carlson. You can reach Me at 5872177444.

Oct 15, 2014 -

Lloydminster Toyota responded

Hi Carrie, No problem on the negative review, this sounds VERY frustrating! Again very sorry. You should be enjoying your new vehicle!!! :) Sounds like they thought they refunded you the $500 and ended up charging another $500! Arg! I'll talk to our team tomorrow morning about this and get it fixed ASAP. Thanks! Danny

Oct 15, 2014 -

Lloydminster Toyota responded

Hi Carrie, I spoke with Caroline this morning. She said she realized she had charged you an additional $500 immediately and reversed it. She did try to call to let you know but the number she had to call you is out of service. I have provided her with the phone number you gave me. She just left my office. She showed me the receipts for the second charge of $500 then the credit of $1000. They were dated on Oct 6. So you should be good to go! She said she can scan and email you a copy of the receipts. What is the best email address we can send those to? Thanks! Danny

Oct 20, 2014 -

Lloydminster Toyota responded

Silverwood Toyota said on 10/15/2014 11:10 AM Hi Carrie, I spoke with Caroline this morning. She said she realized she had charged you an additional $500 immediately and reversed it. She did try to call to let you know but the number she had to call you is out of service. I have provided her with the phone number you gave me. She just left my office. She showed me the receipts for the second charge of $500 then the credit of $1000. They were dated on Oct 6. So you should be good to go! She said she can scan and email you a copy of the receipts. What is the best email address we can send those to? Sorry for any inconvenience! Danny Ulmer General Manager

September 29, 2014

Friendly experience Buying my new 2015 Toyota RAV4 was very easy Jeff and Caroline was friendly and helpful. Jeff is funny and very easy to talk to. He made me feel value More

by toyota2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Quinn, Caroline Sims