Lincoln Heights Ford Sales

Totally satisfied with our purchasing experience From our first encounter with Denis Duhaime, we knew we were dealing with an experienced and knowledgeable salesman. He explained every aspect of the From our first encounter with Denis Duhaime, we knew we were dealing with an experienced and knowledgeable salesman. He explained every aspect of the 2014 Ford Fusion we purchased. We have never seen such a dedicated salesman in our 42 years of buying cars together. In fact, every person we dealt with at Lincoln Ford was more than accommodating and helpful. Denis never tired of explaining the Navigation and Back Up Camera systems questions we had, being newbies at this. He even synced our phones to the system for us. Jeff Mosher, Financial Services Manager, thoroughly explained the warranty and other various details to us. You can tell they both love their jobs! We highly recommend this dealership to all our friends and acquaintances. Thank you Denis, Jeff and Lincoln Ford. More

Very pleased with sales .. We really enjoyed dealing with Denis Duhaime. Very knowledgeable about the Escape and spent a lot of time explaining various muances of Ford lease. Th We really enjoyed dealing with Denis Duhaime. Very knowledgeable about the Escape and spent a lot of time explaining various muances of Ford lease. The technology in the Escape is pretty amazing and we are amazed at how well the vehicle integrates with our iphones. The Escape offers better value than the CRV and RAV4 and we are really happy to have chosen the Escape. More

Terrible customer service at Lincoln Heights Receivrd terrible customer service and would never recommend anyone go to Lincoln Heights Ford in Ottawa especially for the service department. Got ye Receivrd terrible customer service and would never recommend anyone go to Lincoln Heights Ford in Ottawa especially for the service department. Got yelled at for no reason. Never want to buy a Ford anymore. Good thing is I am getting a new car soon. Don't have to deal with that old man at Lincoln Heights anymore. More

Professional and Friendly I recently purchased a Ford F150 xlt, shadow black edition at Lincoln Heights Ford in Ottawa. I visited 5 dealerships that day from Kingston to Ottawa I recently purchased a Ford F150 xlt, shadow black edition at Lincoln Heights Ford in Ottawa. I visited 5 dealerships that day from Kingston to Ottawa and this dealership provided the most professional and friendly sales experience. There was no pressure to buy and a deal was reached in good faith that evening. My salesman was Doug Herd who explained everything about the vehicle to me in a patient manner . I would also to mention the comfortable dealer experience provided by the manager, Dave Cameron and the sales manager..Brian Hoyt. All of these gentlemen make you feel like part of the family. I would ,without hesitation, highly recommend this dealership for your next Ford vehicle purchase. More

Excellent service I recently bought a used Ford Fusion from Lincoln Heights and my salesman was Moe Issa. He was very friendly and made me feel very comfortable from th I recently bought a used Ford Fusion from Lincoln Heights and my salesman was Moe Issa. He was very friendly and made me feel very comfortable from the beginning. He was very knowledgable about everything and was very quick to respond to any questions or concerns that I had. The sale went very smoothly and I owe it to Moe and the team at Lincoln Heights. I have bought all of my vehicles from there and would never go anywhere else. I will recommend Moe to anyone who is looking to buy a vehicle as I know they will be in good hands and that they will be very well looked after. Thank you Moe and all of the staff at Lincoln Heights for another excellent car buying experience. Stacey Sample More

A pleasant experience as usual Brought my 2011 f150 for loud noise coming from engine, diagnosis was quick, parts ordered,, truck back in 2 days, thanks to dean, Kelly, Anton, Fran Brought my 2011 f150 for loud noise coming from engine, diagnosis was quick, parts ordered,, truck back in 2 days, thanks to dean, Kelly, Anton, Frank, and Ron in parts More

Service - June 7, 2017 As always, very pleased with the recent service I received. My car runs so much better, and everyone was very helpful. While they did have to keep t As always, very pleased with the recent service I received. My car runs so much better, and everyone was very helpful. While they did have to keep the vehicle some additional time, I was very happy in my Ford Escape rental. What a fabulous vehicle. More

Emergency Repair In April 2017 while in Montréal I had an accident that broke the rear window in my Ford Flex. We were leaving for Florida in 2 days so I called Lincol In April 2017 while in Montréal I had an accident that broke the rear window in my Ford Flex. We were leaving for Florida in 2 days so I called Lincoln Heights and texted them pictures of the damage. The Service Manager, Evan Bell arranged for the repair the next day and we left on time for our vacation. More

He kept his word. Moe did a great job for me in spite of numerous hurdles. He overcame all of them, and kept his word to get me the best deal. I had told both him and a Moe did a great job for me in spite of numerous hurdles. He overcame all of them, and kept his word to get me the best deal. I had told both him and another rep at a different Ford dealership to give me the lowest price right away. Moe's price was $2,000 lower. More