Lexus of Royal Oak

Excellent experience I bought my first even car at Charlesglen Toyota and I even bought my second and my family from them. For the past 10 years, I never have any problem I bought my first even car at Charlesglen Toyota and I even bought my second and my family from them. For the past 10 years, I never have any problem about services or quality of vehicle with them. Recently it was time for me to give my wife and myself a little bit luxury time behind the wheel and soon I knew the owner of Lexus of Royal Oak was the same owner of Charlesglen Toyota, I knew my decision wouldn't go wrong. The experiences of choosing vehicle, test driving, and process of transaction were all great. More

Friendly and experienced Michael is very experienced and knowledgeable. He made the entire process of purchasing my vehicle very stress free. It was a pleasure dealing with hi Michael is very experienced and knowledgeable. He made the entire process of purchasing my vehicle very stress free. It was a pleasure dealing with him. More

Tremendous Professinonal Jonathan Josue is a tremendous professional. His product knowledge is outstanding and he has a genuine concern for what is BEST for the CUSTOMER. Pri Jonathan Josue is a tremendous professional. His product knowledge is outstanding and he has a genuine concern for what is BEST for the CUSTOMER. Prior to meeting with Jonathan, I was a loyal BMW customer. The sleek look, control and customer service at the Gallery was top notch - that is until I met Jonathan. Upon attending the dealership, unannounced, Jonathan acknowledged me within seconds. What I really liked was his consultative approach, spending 3 hours walking me through the various models within the showroom and exploring various payment options. Jonathan is passionate about what he does and this reflects in the level of service and attention to detail he places throughout the entire process. I am at the point where I WILL NOT work with anyone else. I highly recommend Jonathan and am proud to say that he is my "go to" for any make or model. Jean Darius More

Great facility, good people. I've been a Toyota SUV fan for many years and this is my first Lexus, a GX 460. It is now my favorite vehicle. The Royal Oak sales people made the e I've been a Toyota SUV fan for many years and this is my first Lexus, a GX 460. It is now my favorite vehicle. The Royal Oak sales people made the entire purchase process easy. I also deal with both David and Colin in the service department at Royal Oak and both are friendly, knowledgeable and good to deal with. More

Best experience for purchasing a new car at the dealership! Jonathan has been quite helpful before the sale and after the sale for his support and service. I am very pleased and happy that he was my sales consu Jonathan has been quite helpful before the sale and after the sale for his support and service. I am very pleased and happy that he was my sales consultant. I would recommend Jonathan for future sales! More

Fantastic I found the Ford in March 2015, I was surprised that it was at an official Lexus dealer. Jonathan helped me and treated me as any other customer. I I found the Ford in March 2015, I was surprised that it was at an official Lexus dealer. Jonathan helped me and treated me as any other customer. I had some demands, and he helped me with any doubts to get it through. If am going to look for a new car, any brand, I will first check with Jonathan. More

Truly wonderful and welcomin. Our experience was great! Just walking around the lot we were greeted with a smile and no pressure. We continued inside and the same manner was reflec Our experience was great! Just walking around the lot we were greeted with a smile and no pressure. We continued inside and the same manner was reflected. Henry even offered and prepared tea for us! It was very much a comfortable atmosphere. We didn't feel like we had to buy that day, or even from them if they did not have what we were looking for, witch in my opinion made me want to find a vehicle at their lot because of their openness and no pressure attitudes. More

To date, the best auto dealership I've done business with. I've probably purchased 13 new cars in Calgary. I've been satisfied with most of the dealerships I've used. Jonathan Josue, the car, the deal and the I've probably purchased 13 new cars in Calgary. I've been satisfied with most of the dealerships I've used. Jonathan Josue, the car, the deal and the service I received, makes Royal Oak my number one auto dealership in Calgary. I plan to stay with Royal Oak and I hope Jonathan does as well. More

Lexus Of Royal Oak Since considering a purchase on a used car through Lexus of royal oak, to now, a year later, I have had nothing but exceptional service from the folks Since considering a purchase on a used car through Lexus of royal oak, to now, a year later, I have had nothing but exceptional service from the folks at Lexus of royal oak. I cannot say enough good things about the staff, service, and the facility itself. Always welcomed with open arms, I never hesitate to bring my vehicle back for service as they will go to the nines to ensure the best service. I cannot thank Lexus of royal oak, And my salesman Jonathan enough for the continued support throughout the build of my vehicle. I highly recommend this dealership to anyone looking to buy a new or used car. More

New to me Lexus GS 350 AWD I recently purchased a 2013 Lexus GS 350 AWD, Technology+ Package, through Lexus of Royal Oak. I had the pleasure of working with Henry Yu as my p I recently purchased a 2013 Lexus GS 350 AWD, Technology+ Package, through Lexus of Royal Oak. I had the pleasure of working with Henry Yu as my primary sales contact. Henry is an excellent salesperson - friendly, personable, possessed of a good humour, and very much giving the impression of being on the customer's side, willing to work to help them get the best possible deal. I was quite pleased with my experience with him, and would recommend him to anyone else who wants to shop at Lexus of Royal Oak. Henry's excellent service continued even after I had picked up the car. I first met LeVar Braithwaite when he was a salesperson at Lexus of Royal Oak. Based on my impressions of him then, I was not in the slightest bit surprised when I returned later and discovered that he had become the Used Sales Manager. LeVar is a consummate professional, a hard worker and has a memory of his clients and their needs that verges on the eidetic. He'll probably own a dealership someday. More