Lexus of Royal Oak

2015 IS 350 F Sport -Outstanding car and dealer - Steve We recently bought a 2015 IS 350 from Royal Oak it was our first Lexus and first time dealing with Royal Oak but certainly will no t be the last. Our We recently bought a 2015 IS 350 from Royal Oak it was our first Lexus and first time dealing with Royal Oak but certainly will no t be the last. Our salesman Mike was absolutely excellent throughout the entire process and took the time to answer all the questions we had as well as helped us spec and order the exact car we wanted. Service at this dealership is a treat, very relaxing and good value for what you get. I would have no hesitation at all with recommending Mike and the Royal Oak dealership to anyone who asked. More

Outstanding Lexus Experience! We have been Lexus customers for many years and during our recent search for a new vehicle, we were very impressed with the expertise, knowledge and c We have been Lexus customers for many years and during our recent search for a new vehicle, we were very impressed with the expertise, knowledge and customer care that Mike Kulcheski showed us during our visits to Lexus of Royal Oak. Prior to every visit, Mike had each car completely ready for the test drive and he was very well prepared to answer each and every question that we threw his way. As for Lexus of Royal Oak, the dealership is outstanding. From the receptionist when you first walk in, to the guys and gals at the service desk to the sales and financial representatives, the service and hospitality is always first class. A very pleasant experience, indeed! More

Excellent experience I bought my first even car at Charlesglen Toyota and I even bought my second and my family from them. For the past 10 years, I never have any problem I bought my first even car at Charlesglen Toyota and I even bought my second and my family from them. For the past 10 years, I never have any problem about services or quality of vehicle with them. Recently it was time for me to give my wife and myself a little bit luxury time behind the wheel and soon I knew the owner of Lexus of Royal Oak was the same owner of Charlesglen Toyota, I knew my decision wouldn't go wrong. The experiences of choosing vehicle, test driving, and process of transaction were all great. More

The best experience in a dealership ever In February 2016 I had an experience of a lifetime when I purchased a Lexus RX 350 from the Royal Oak Dealership in Calgary. The moment I walked into In February 2016 I had an experience of a lifetime when I purchased a Lexus RX 350 from the Royal Oak Dealership in Calgary. The moment I walked into the dealership I was treated with professionalism and respect. Michael kulcheski was the sales representative I had the privilege of working with. Michael is knowlegeable., friendly, kind, considerate and very professional. My experience really was amazing and I look forward to working with Michael again. This was my first purchase but will not be the last. Thanks Michael and the Royal Oak team. More

Lexus of Royal Oak is a show stopper-so is Mike Kulcheski! I have been a Toyota owner for over 15 years but if you want service, go to Lexus of Royal Oak, and make sure you seek out Mike Kulcheski - he is the I have been a Toyota owner for over 15 years but if you want service, go to Lexus of Royal Oak, and make sure you seek out Mike Kulcheski - he is the best. I simply can't say enough about how well you are treated when you are looking for a new car, as I was - got exactly what I wanted and really was treated royally. Mike immediately made me feel at home, was easy to talk to, knew the Lexus products well and was one of the main reasons why I now drive a Lexus. You can't go wrong with Mike and Lexus of Royal Oak. More

Very Happy Customer Michael was excellent to deal with. He had the vehicle all prepared for our dealership test drives and was professional throughout the process. I woul Michael was excellent to deal with. He had the vehicle all prepared for our dealership test drives and was professional throughout the process. I would highly recommend Michael and the Royal Oak Lexus team for your next vehicle purchase. More

Thank you! I have provided an excellent rating because it reflects the service I received. I had been driving a Lexus 470 SUV and was ready to move to something I have provided an excellent rating because it reflects the service I received. I had been driving a Lexus 470 SUV and was ready to move to something smaller and fun. Michael was excellent at understanding my wish list and my price point. He made it happen! I am enjoying my sporty convertible. He was very thorough and ensured all my "must haves" were in place. The trading in of my previous vehicle and purchase of my new "to me" vehicle was seamless. He was patient and never once made me feel rushed. It took me a bit of time to come to my decision. He never pressured me at all. He even came to the dealership on his day off to accommodate my schedule. Once my decision was complete the sale was fast and efficient. There were a couple minor concerns when I picked up the car (very minor) and they were taken care of immediately. I would not hesitate to work with Michael again. He is knowledgable and honest! Thanks Mike!!!! Still loving my car. Kathy H More

Great facility, good people. I've been a Toyota SUV fan for many years and this is my first Lexus, a GX 460. It is now my favorite vehicle. The Royal Oak sales people made the e I've been a Toyota SUV fan for many years and this is my first Lexus, a GX 460. It is now my favorite vehicle. The Royal Oak sales people made the entire purchase process easy. I also deal with both David and Colin in the service department at Royal Oak and both are friendly, knowledgeable and good to deal with. More

Friendly and experienced Michael is very experienced and knowledgeable. He made the entire process of purchasing my vehicle very stress free. It was a pleasure dealing with hi Michael is very experienced and knowledgeable. He made the entire process of purchasing my vehicle very stress free. It was a pleasure dealing with him. More

Tremendous Professinonal Jonathan Josue is a tremendous professional. His product knowledge is outstanding and he has a genuine concern for what is BEST for the CUSTOMER. Pri Jonathan Josue is a tremendous professional. His product knowledge is outstanding and he has a genuine concern for what is BEST for the CUSTOMER. Prior to meeting with Jonathan, I was a loyal BMW customer. The sleek look, control and customer service at the Gallery was top notch - that is until I met Jonathan. Upon attending the dealership, unannounced, Jonathan acknowledged me within seconds. What I really liked was his consultative approach, spending 3 hours walking me through the various models within the showroom and exploring various payment options. Jonathan is passionate about what he does and this reflects in the level of service and attention to detail he places throughout the entire process. I am at the point where I WILL NOT work with anyone else. I highly recommend Jonathan and am proud to say that he is my "go to" for any make or model. Jean Darius More