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Lexus of Royal Oak
Calgary, AB
422 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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422 Reviews of Lexus of Royal Oak
September 27, 2016
Service Always good courteous service from the time I made the appointment to when I was picked up to get my car. They are most helpful and attentive to deta Always good courteous service from the time I made the appointment to when I was picked up to get my car. They are most helpful and attentive to detail. More
by Stan
Employees Worked With
Tracy Forsyth-Lundy, David Skillen, Edwin Prasad
September 22, 2016
First service with my new ES350 and very pleased with the ease of getting it done. Very easy to get checked in and then have the service completed. with my new ES350 and very pleased with the ease of getting it done. Very easy to get checked in and then have the service completed. More
by Murray Scotton
Employees Worked With
Edwin Prasad
September 21, 2016
Excellent Customer Service I am very pleased with the service I receive at Lexus of Royal Oak. I have an Infinity and still chose Lexus for service. I am very happy overall wit I am very pleased with the service I receive at Lexus of Royal Oak. I have an Infinity and still chose Lexus for service. I am very happy overall with the service technicians, the shuttle drivers and the staff at Lexus. Edwin Prasad is my service consultant and he is the reason I return. He is very courteous and professional. Edwin is very thourough when discussing the work required and the cost. There are never any surprises. I would highly recommend Edwin and the Lexus team for any service needs. More
by Tracey
Employees Worked With
Tracy Forsyth-Lundy, Edwin Prasad
September 20, 2016
Great experience, very friendly and professional This was my first expeience with the Service group at Royal Oak and it couldn't have gone any better. Thanks to David Skillen and the rest of the sta This was my first expeience with the Service group at Royal Oak and it couldn't have gone any better. Thanks to David Skillen and the rest of the staff for their effort and attention to detail. Just the kind of service experience one hopes for when dropping a vehicle off. More
by Richard
Employees Worked With
David Skillen
September 18, 2016
Very friendly and attentive staff I was pleased with the overall service experience at Royal Oak. All of the staff were very friendly and totally professional. My car was ready ahead o I was pleased with the overall service experience at Royal Oak. All of the staff were very friendly and totally professional. My car was ready ahead of schedule which was a nice bonus. More
by Ken
Employees Worked With
Edwin Prasad
September 16, 2016
Very customer orientated and respectful. Thank you David Skillen. As always, you and the rest of the service advisors are consistently excellent at what you do. This is one of the reasons why Thank you David Skillen. As always, you and the rest of the service advisors are consistently excellent at what you do. This is one of the reasons why I don't go anywhere else. More
by ron
Employees Worked With
David Skillen
September 15, 2016
The experience was awesome. Everyone in Lexus has been friendly from sales to service. Kudos to Maynard, Howard and Jasper. All of our questions with regards to choices of vehicl Everyone in Lexus has been friendly from sales to service. Kudos to Maynard, Howard and Jasper. All of our questions with regards to choices of vehicles that fit in to our needs like budget and capacity have been answered. More
by Boardwalk cochrane
Employees Worked With
Jasper Aquino, Howard Lum, Maynard Entereso
September 13, 2016
Outstanding service I was able to use a coupon that I was previously unaware of to pay for most of the expense. Lexus of Royal Oak provided a free pedicure while I waite I was able to use a coupon that I was previously unaware of to pay for most of the expense. Lexus of Royal Oak provided a free pedicure while I waited. Thank You. More
by Robert M
Employees Worked With
David Skillen
September 11, 2016
Friendly Staff, Beautiful Facility Initially I had some concerns about the service that was performed on my vehicle. Robert (service manager) went out of his way to contact me, and to Initially I had some concerns about the service that was performed on my vehicle. Robert (service manager) went out of his way to contact me, and to make sure that my next visit to Lexus of Royal Oak lives up to their reputation. He was able to answer all of my questions, and provide some feedback on the service that was performed on my vehicle. Thanks again Robert. The dealership is absolutely stunning in it's design, and layout. Exactly the style and refinement that you would expect from lexus. The staff are very friendly and accommodating. More
by yyc123
Employees Worked With
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September 10, 2016
Stranded in Calgary A repair done on our Lexus failed while we were in Calgary. (We are from BC). The dealership that did the initial repair contacted Edwin Prasad at Roy A repair done on our Lexus failed while we were in Calgary. (We are from BC). The dealership that did the initial repair contacted Edwin Prasad at Royal Oak. The repair was done as quickly as it was possible and Edwin kept us informed throughout the ordeal. Once the repair was completed Edwin explained the work that was done and we left feeling like valued customers. More
by Sharon
Employees Worked With
Edwin Prasad
