Lexus of Royal Oak

Lexus of Royal Oak Review Outstanding used car sales service - Mike Kulcheski helped me with the purchase of a used BMW. He was very knowledgeable, very responsive and very muc Outstanding used car sales service - Mike Kulcheski helped me with the purchase of a used BMW. He was very knowledgeable, very responsive and very much a gentleman. Contrary to public perception about used car salesmen, I found Mike to be completely honest and trustworthy. I would most certainly buy another vehicle from Mike. Outstanding service - I can't say enough about the quality of the service at Lexus of Royal Oak. It is by far the best service group I have ever dealt with. I was so impressed after the first few times that I wrote a letter to management confirming the top quality service. More

Outstanding Service Dept - why I love Lexus! My first visit to this dealership, having dealt for many years at the SE Lexus location (also outstanding!). Wonderful experience, from the service ad My first visit to this dealership, having dealt for many years at the SE Lexus location (also outstanding!). Wonderful experience, from the service advisor David Skillen, to the staff member who greeted me at the door, and both shuttle drivers who drove me home and picked me up again. (So sorry I'm bad at remembering names!) Full servicing of my RX was completed within 4 hours of dropping off my vehicle, very impressive. This dealership does not up-sell any maintenance that isn't currently necessary, and is very up front about what could be required in future. Great overall experience. Maybe will take them up on a manicure next time too! More

Great service, always. Been here multiple times... great, friendly service with every visit. Not to mention the excellent work on my vehicles. Will bring my vehicles only to Been here multiple times... great, friendly service with every visit. Not to mention the excellent work on my vehicles. Will bring my vehicles only to this dealership. More

Excellent service and Great Experience Great service by all staff that we dealt with. No hassle or overbearing tactics Worked with us to get the best deal possible Very informative and h Great service by all staff that we dealt with. No hassle or overbearing tactics Worked with us to get the best deal possible Very informative and helpful with the car Knowledgeable staff More

Excellent customer service I love everything about Royal Oak Lexus!! The customer service is spectacular!!! Everything from buying a car/ phoning to make a service appt./ and I love everything about Royal Oak Lexus!! The customer service is spectacular!!! Everything from buying a car/ phoning to make a service appt./ and the members in the service dept. everyone is professional and friendly. More

Opened and Excellent Services Once again LOR has done it! Andy helped me with my 2nd vehicle from this dealership. He was patient and understanding throughout the whole process. Once again LOR has done it! Andy helped me with my 2nd vehicle from this dealership. He was patient and understanding throughout the whole process. Along with Eric which gave me the tour and test drive experience. Both gentlemen are very approachable and personable! Andy has made the whole process of getting the vehicle very stress-free exciting! If you're looking to buy cars definitely ask these gentlemen! Extremely knowledgeable as well. More

Service & customer service. Thank you Colin Wiebe for your excellent work! Keep going! Nice to see your Customer Service people too.I would like to see if I can save some money f Thank you Colin Wiebe for your excellent work! Keep going! Nice to see your Customer Service people too.I would like to see if I can save some money for labour and parts. More

Excellent Service and Greaet Experience All the staff at the Royal Oak lexus are excellent. great knowledge. especially Jonathan. He gives amazing advices, and very friendly. between the two All the staff at the Royal Oak lexus are excellent. great knowledge. especially Jonathan. He gives amazing advices, and very friendly. between the two lexus dealership in Calgary. Royal Oak definitely wins. awesome place to purchase a vehicle. definitely recommend Royal Oak Lexus to all my family and friends. More

Consistent great service Consistent friendly service. Everyone is great to deal with throughout the process. A slight slip in service in some areas since it opened but still v Consistent friendly service. Everyone is great to deal with throughout the process. A slight slip in service in some areas since it opened but still very good. Only thing, is it typical for all service departments to try to 'upsell' additional or completion of services earlier than required? Aside from that, everything is great. More

Professional care attentive accomodating When it comes to being inconvienced by having your car serviced Lexus royal oak makes it stress free and an experience they try hard to make you feel When it comes to being inconvienced by having your car serviced Lexus royal oak makes it stress free and an experience they try hard to make you feel valued I have no problem recommending this dealer ship and the car! More