Lexus of Royal Oak

Always feel special when I go here. I've never had a problem at this dealership. Everyone is friendly, helpful and knowledgeable. Lots of thoughtful touches to make the experience seaml I've never had a problem at this dealership. Everyone is friendly, helpful and knowledgeable. Lots of thoughtful touches to make the experience seamless. Can't remember the name of the gentleman who drove me to Costco while my car was being serviced and then picked me up again. He was great. More

Great Experience I have owned BMW's for the last 12 years and bought a Lexus in April of this year. The service at the dealership was the best I have ever had. BMW p I have owned BMW's for the last 12 years and bought a Lexus in April of this year. The service at the dealership was the best I have ever had. BMW pales in comparison. David Skillen was fantastic. More

High recommend I bought a GX460, Andy was very polite and friendly, he explained about the car very details before and after sales. I have some problems sometimes an I bought a GX460, Andy was very polite and friendly, he explained about the car very details before and after sales. I have some problems sometimes and he was answered me quickly. So I would recommend this dealership. More

Excellent Customer Service As always, excellent service on our vehicle and tremendous attention from the staff at Lexus of Royal Oak. I waited in the showroom and the winter ti As always, excellent service on our vehicle and tremendous attention from the staff at Lexus of Royal Oak. I waited in the showroom and the winter tire changeover was finished ahead of schedule. A pleasure to visit the dealership. More

amazing customer service This dealer ship is a class act! The best overall service i've received to date in my 20+ years of dealing with auto dealerships. This dealer ship is a class act! The best overall service i've received to date in my 20+ years of dealing with auto dealerships. More

First Class Experience Recently had my 1600 Km check-up and and tire changeover for winter. Everything went smoothly and my vehicle was ready sooner than expected. David exp Recently had my 1600 Km check-up and and tire changeover for winter. Everything went smoothly and my vehicle was ready sooner than expected. David explained everything to me before and after the shop dealt with my RX. Everyone was friendly and helpful. The shuttle driver was jovial as he wisked us to the mall. Cary, from Sales returned us to the dealership when our vehicle was ready. All in all, the whole experience was pleasant and we were treated royally by all the staff including the Barista on duty. We highly recommend this dealership for all your automotive needs. More

Great Experience Very impressed with the friendly and professional service at this dealership. David Skillen was very helpful when answering my questions. The actual Very impressed with the friendly and professional service at this dealership. David Skillen was very helpful when answering my questions. The actual service was conducted in a timely fashion. Car was spotless and the pedicure was terrific. This dealership is definitely worth a visit. More

2016 NX200t Excellent experience! I've dealt with David on a few occasions with service and this was my first experience with Mike for sales. Mike was very knowl Excellent experience! I've dealt with David on a few occasions with service and this was my first experience with Mike for sales. Mike was very knowledgeable and listened to what I was looking for. Very friendly and great sense of humor. It's always a pleasure to visit Lexus of Royal Oak! Thanks to David, Mike, Cory, Howard and Farid. You have a great team Todd! More

Great maintenance team Very accommodating right from setting up the appointment to receiving the vehicle. They are always very clear on what they will be looking at and the Very accommodating right from setting up the appointment to receiving the vehicle. They are always very clear on what they will be looking at and the cost ahead of time. Nice clean vehicle when I picked it up. More

TIRE CHANGOVER I recently had a tire changeover done on both of my vehicles at LEXUS OF ROYAL OAK and I really liked the way in which I was treated and the timelines I recently had a tire changeover done on both of my vehicles at LEXUS OF ROYAL OAK and I really liked the way in which I was treated and the timeliness in which they were done. Also I appreciated the complimentary service clean. I will return for service at this dealer. JERRY O'CONNELL More