Lexus of London - Service Centre

Great Service Department I have been dealing with the service department at Lexus of London for many years. Karen Campbell has always been extremely helpful and friendly. She I have been dealing with the service department at Lexus of London for many years. Karen Campbell has always been extremely helpful and friendly. She takes the time to listen to my issues and goes out of her way to make sure they are resolved. Thank you Karen and Lexus of London for making me feel special and valued. More

Great customer service From the time we bought our Lexus ES 350 and all service calls that have since followed our experience has been top notch. Our service representative From the time we bought our Lexus ES 350 and all service calls that have since followed our experience has been top notch. Our service representative Romeo Nissan has been exceptional, his attention to detail and making sure our experience is nothing short of complete satisfaction is truly why I would buy another Lexus. Service is key and he's got it down to a fine art. I love dealing with him and know that my needs will be met. More

Simply done right. I deal with Romeo on almost every visit, and I have been nothing but impressed. My last visit was a routine maintenance service. I was in early, he wa I deal with Romeo on almost every visit, and I have been nothing but impressed. My last visit was a routine maintenance service. I was in early, he was there earlier. I was greeted as a respected friend, dealt with professionally, and out the door before I new it. Excellent service! More

Best experince with a dealership I have been to many dealerships, but this one is unique. Everyone is extremely helpful and welcoming. I had my Lexus serviced there and I am very impr I have been to many dealerships, but this one is unique. Everyone is extremely helpful and welcoming. I had my Lexus serviced there and I am very impressed with the level of service and knowledge I recieved. I worked with Romeo and he kept me up to date with all the work that needed to be done and what he recommended be done in the future. I felt comfortable with the decisions on what work was done and what I needed. I have recommended this dealership and brand to my parents and would recommend to anyone interested in a Lexus. More

Great service I always feel welcomed at Lexus of London when getting service done on my vehicle. Whenever I arrive Romeo always has a big smile on his face when gre I always feel welcomed at Lexus of London when getting service done on my vehicle. Whenever I arrive Romeo always has a big smile on his face when greeting me. He answers all of my questions as well as let's me know what new things are happening with Lexus. Great customer service! More

excellent service I always receive top notch service from Romeo whenever I bring in my RX 350 to be serviced. He is very knowledgeable about the Lexus and will take the I always receive top notch service from Romeo whenever I bring in my RX 350 to be serviced. He is very knowledgeable about the Lexus and will take the time to explain the reasons for service. He puts you at ease. kudos! More

Quality service response I arrived at dealer 20 min before closing on a Saturday. Romeo greeted me, helped me with my minor issue, replacing key batteries etc. While there, he I arrived at dealer 20 min before closing on a Saturday. Romeo greeted me, helped me with my minor issue, replacing key batteries etc. While there, he popped in a new taill light, all without hurry, yet service was prompt. He had a quick look at the car as we were heading onto highway, all good to go! I really appreciated the warm welcome, and thorough service feel. More

Both the sales and service areas are outstanding. All the folks at the dealership are very welcoming and helpful. There is no question this is the best dealer experience that I have had over the many All the folks at the dealership are very welcoming and helpful. There is no question this is the best dealer experience that I have had over the many years of car buying. More

Excellent service and staff The staff is consistently professional, friendly, and helpful. It is a pleasure to come in. If I choose to wait for work to be done on the vehicle, The staff is consistently professional, friendly, and helpful. It is a pleasure to come in. If I choose to wait for work to be done on the vehicle, the environment is pleasant to be in or if I choose, they make it easy to either get a ride to and from the dealership or provide a loaner vehicle. The flexibility is there to meet my needs. The service to be done on the vehicle is presented in advanced and they discuss with me any additional work that is required before proceeding with the job. It is a treat to have the car cleaned after being serviced! More

Excellent service department I have been receiving service from Lexus of London since I bought my Rx450h in the fall of 2009. They are consistently helpful and professional and it I have been receiving service from Lexus of London since I bought my Rx450h in the fall of 2009. They are consistently helpful and professional and it is a pleasure bringing my car in for service. I especially enjoy dealing with Karen Campbell who is always pleasant and is very knowledgeable. A great dealership all round. More