Lexus of London - Service Centre

A Stress Free Experience From Start to Finish I would like to thank Jason at Lexus of London for his amazing service and attention to detail. He kept me informed every step of the way and gave qua I would like to thank Jason at Lexus of London for his amazing service and attention to detail. He kept me informed every step of the way and gave quality recommendations for future services on my vehicle. It is without hesitation that I would recommend Lexus of London for service to all of my friends and family. More

Great service. The service team is always wonderful. I've had my Lexus for 3 years, and they have always been super accommodating, respectful of my time, and very h The service team is always wonderful. I've had my Lexus for 3 years, and they have always been super accommodating, respectful of my time, and very helpful. They always know my name as soon as I walk in the door, and are very well organized, even when they are overwhelmingly busy. More

excellent service We have been with Lexus of London for over 10 years. Sales personell are pleasant, helpful and non-pushy.I have always felt comfortable purchasing our We have been with Lexus of London for over 10 years. Sales personell are pleasant, helpful and non-pushy.I have always felt comfortable purchasing our vehicles with them (we dealt with John Braddon each time). Service department is excellent and efficient. They seem to have a low staff turnover, which implies that the staff are happy to be working there. As a customer I definitely feel very comfortable both purchasing and servicing our cars there. More

car service I have always received excellent service ,the service staff is very helpful and courteous .Karen Campbell which looked after me this past week is the I have always received excellent service ,the service staff is very helpful and courteous .Karen Campbell which looked after me this past week is the best . More

Excellent As usual, I was given a prompt friendly welcome that was courteous and respectful. Explanation for the car maintenance was given, along with the cost As usual, I was given a prompt friendly welcome that was courteous and respectful. Explanation for the car maintenance was given, along with the cost for the service. More

Terrific as usual I immediately drove to the dealership when a warning light, indicating a problem with the traction system, appeared. Lyndsi prepared the work order a I immediately drove to the dealership when a warning light, indicating a problem with the traction system, appeared. Lyndsi prepared the work order and immediately had a loaner car for me. Karen helped me get started with the loaner vehicle. The problem was attended with a computer upgrade and I had my car back within 5 hours. I saw Romeo when I picked up the car and he explained the problem to me. Terrific customer service and repair service. More

Service Absolutely the best service I have ever had at a car dealership, And,mi have had many,many cars and trucks. An example for every dealership Absolutely the best service I have ever had at a car dealership, And,mi have had many,many cars and trucks. An example for every dealership More

Quality work and Amazing Service I bought a Lexus 2 years ago and I have been very pleased with the quality and level of customer service I have received from Lexus of London. I have I bought a Lexus 2 years ago and I have been very pleased with the quality and level of customer service I have received from Lexus of London. I have 3 small children so getting anything done is always a challenge but Jason Janusz in the service department has gone above and beyond to make every dealing I have with them extremely pleasant and as convenient as possible for me. This team goes way above and beyond to service the needs of their customers and it shows in every interaction I have had with them! More

effecient, and very clear description of servicing i am very pleased that you have finally hired female sales people and moved into the current market demographics.....as a professional female I am alw i am very pleased that you have finally hired female sales people and moved into the current market demographics.....as a professional female I am always looking to promote like women in business...I will be buying a new vehicle soon and am happy to work with a female.... More

Painfree service It's nice to have a place one can trust for an honest assessment and maintenance/repair of a vehicle. The friendly and efficient atmosphere combined It's nice to have a place one can trust for an honest assessment and maintenance/repair of a vehicle. The friendly and efficient atmosphere combined with a fair value for the service provided is welcome. Adam, Karen, Lyndsi and Romeo are all equally friendly, competent and attentive. More