975 Reviews of Lexus of London - Service Centre
Welcomed into the Lexus Family My wife and I bought our new 2010 Lexus RX 350 for our 20th anniversary and must say that from the time of purchase to now, our experience has been a My wife and I bought our new 2010 Lexus RX 350 for our 20th anniversary and must say that from the time of purchase to now, our experience has been a pleasure and very rewarding. From management to sales to service we have been treated with kindness, respect and loyalty. I actually look forward to bringing in our Lexus for service. The service department is amazing and provides excellent advise. They care that our vehicle is safe and in top notch condition. To this end we bring in our Ford F-150 King Range for tires and brakes. Lexus of London is that good!! I would definitely recommend Lexus of London if you are looking for an new or used Lexus. They value your patronage and you will feel like part of their amazing family. More
Always very helpful, courteous and knowledgeable I have my 2004 ES 330 Lexus serviced and have always been pleased with the work performed and the overall value. The service people are knowledgeable I have my 2004 ES 330 Lexus serviced and have always been pleased with the work performed and the overall value. The service people are knowledgeable and helpful explaining the diagnosis and what is needed. More
Romeo Nissan is the best I will always go to Lexus for service, regardless of the brand of car. Romeo respects his customers - he always acknowledges me and give great advic I will always go to Lexus for service, regardless of the brand of car. Romeo respects his customers - he always acknowledges me and give great advice. I feel respected as a person. More
Great Service Visit Fast, friendly service. Car returned to me washed and well cared for. I really appreciate the loaner car they offer as this make life much easier th Fast, friendly service. Car returned to me washed and well cared for. I really appreciate the loaner car they offer as this make life much easier than a shuttle service More
Excellent service as always!! I'm always greeted by friendly and helpful staff. No work is done without consultation and the work is done very professionally. I always get my car I'm always greeted by friendly and helpful staff. No work is done without consultation and the work is done very professionally. I always get my car back cleaner than what I brought it in as well. I would strongly recommend Lexus of London to anyone (and I do!). More
Fast and Friendly service Romeo Nissan was able to safety my new purchase quickly. All staff members treated me like family. would definitely go back to this dealership in th Romeo Nissan was able to safety my new purchase quickly. All staff members treated me like family. would definitely go back to this dealership in the future! More
Outstanding Service I experienced a vibration in steering on my GX right before going on a long road trip for the holidays. Romeo was very thorough in explaining problem I experienced a vibration in steering on my GX right before going on a long road trip for the holidays. Romeo was very thorough in explaining problem and had resolved in a timely manner. The best part was that it was Christmas Eve and I was back on the road. I would not even consider buying or servicing a vehicle anywhere else. JR Happy Owner GX & GS More
Awesome in every department Since buying our first Lexus at Lexus of London we have experienced what it is truly like to become part of the Lexus family. We especially have been Since buying our first Lexus at Lexus of London we have experienced what it is truly like to become part of the Lexus family. We especially have been impressed with the after sales service. Romeo Nissan shows exceptional care. We are made to feel welcome even if our concerns may seem minor to others Romeo shows understanding and takes care of all of our needs. Nothing is too much trouble for him and he goes above and beyond to make us happy. Because of him we would have no hesitation in buying another Lexus and recommending Lexus to friends and family. He is a real asset to the service department. More
Great Service Department I have been dealing with the service department at Lexus of London for many years. Karen Campbell has always been extremely helpful and friendly. She I have been dealing with the service department at Lexus of London for many years. Karen Campbell has always been extremely helpful and friendly. She takes the time to listen to my issues and goes out of her way to make sure they are resolved. Thank you Karen and Lexus of London for making me feel special and valued. More
Great customer service From the time we bought our Lexus ES 350 and all service calls that have since followed our experience has been top notch. Our service representative From the time we bought our Lexus ES 350 and all service calls that have since followed our experience has been top notch. Our service representative Romeo Nissan has been exceptional, his attention to detail and making sure our experience is nothing short of complete satisfaction is truly why I would buy another Lexus. Service is key and he's got it down to a fine art. I love dealing with him and know that my needs will be met. More