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1,006 Reviews of Lexus of London - Service Centre
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August 16, 2016
Outstanding experience Upon arrival, Karen went over what was required for my service in detail, provided me with a loner and had my vehicle completed in good time. All of t Upon arrival, Karen went over what was required for my service in detail, provided me with a loner and had my vehicle completed in good time. All of the staff are pleasant and knowledgeable. As usual it was a great experience! More
by RT
Employees Worked With
August 11, 2016
Recent service experience Overall outstanding experience, from drop off, to loner car access, while vehicle analysed. Full explanation of work required & promptly completed.Eve Overall outstanding experience, from drop off, to loner car access, while vehicle analysed. Full explanation of work required & promptly completed.Everyone very helpful @ all times. More
by roadieKS
August 04, 2016
Great Vehicle and Service We service our vehicle at Lexus of London because of excellent service and we can be sure that our maintenance is 1st rate. Staff is friendly and hel We service our vehicle at Lexus of London because of excellent service and we can be sure that our maintenance is 1st rate. Staff is friendly and helpful. More
by Diane West
August 04, 2016
Dealership does an excellent job servicing my 2003 Lexus this Dealership does an excellent job servicing my 2003 Lexus. The front line Service reps, and I've met many in my years going there, are very kno this Dealership does an excellent job servicing my 2003 Lexus. The front line Service reps, and I've met many in my years going there, are very knowledgeable and helpful. I have been treated very well over many years, as has my vehicle. I live 100 miles away from the dealership and drive to London because they do such a good job at a fair price. More
by Terry
Employees Worked With
Other Employees :
Allan Calvert, Lyndsi Irwin, Adam McCallum, Jason Janusz
July 29, 2016
Great Service Efficient friendly service Loaner car ready for us when we arrived Very courteous and professional Lounge are was nice and clean Car service compl Efficient friendly service Loaner car ready for us when we arrived Very courteous and professional Lounge are was nice and clean Car service completed in time when committed More
by RF
Employees Worked With
Lyndsi Irwin
July 27, 2016
Service I usually take my Lexus to this dealer because I trust their works and also because I bought my car from here too. We also bought our Camry from them I usually take my Lexus to this dealer because I trust their works and also because I bought my car from here too. We also bought our Camry from them too. Been going to this dealer since 2002. Maybe I'll get another Lexus from them in the future...but gotta save up first lol. More
by Typhoonjet
July 24, 2016
SERVICE DEPARTMENT I took my Lexus in for service about 10 days ago and was very impressed with the service. I had purchased extended warranty on my car at the time of p I took my Lexus in for service about 10 days ago and was very impressed with the service. I had purchased extended warranty on my car at the time of purchase and most of the repairs were covered by the warranty. My service adviser Karen Campbell did an excellent job of making sure that the warranty covered as much as possible. I always take my car to this dealership for service and I am quite sure that is why my previous Lexus had over 400,000 kms on it. More
by Ted
Employees Worked With
July 23, 2016
Maintenance and President's package cleaning Cheerful, informative and on schedule. The new(ish) facility is well laid out and I was met upon entering . Provided with a new model rental to enjoy Cheerful, informative and on schedule. The new(ish) facility is well laid out and I was met upon entering . Provided with a new model rental to enjoy. More
by happy 330
Employees Worked With
July 21, 2016
Lexus of London service review I deem them as gold standard when it comes to their attitude. I have also been exposed to two other competing European brands. But Lexus sets the benc I deem them as gold standard when it comes to their attitude. I have also been exposed to two other competing European brands. But Lexus sets the benchmark for customer care and satisfaction. More
by Ahluwalia
Employees Worked With
July 17, 2016
Worth the drive from Sarnia for service. Staff at Lexus of London have always been up front on any service issues. If the car is in for any length of time a loaner has always been provided. R Staff at Lexus of London have always been up front on any service issues. If the car is in for any length of time a loaner has always been provided. Recently needed some minor paint work for stone chips and wear and tear. The service department went above the call of duty and picked up and returned my car to Sarnia when the repair was completed. More
by Sarnialexusowner
