964 Reviews of Lexus of London - Service Centre
Great Dealership I previously had a RX350 and had a great relationship with Chris Pinelli and Karen Campbell and the rest of the staff at Lexus of London who eliminate I previously had a RX350 and had a great relationship with Chris Pinelli and Karen Campbell and the rest of the staff at Lexus of London who eliminate the hassle associated with buying and servicing a car. When it was time to replace it I asked them to help me find a new one and within days I had what I was looking for. More
Great people, excellent service. Thank you! Have had two great experiences with the Lexus of London for service. Great work and friendly staff. I am really happy to switch to the Lexus of London Have had two great experiences with the Lexus of London for service. Great work and friendly staff. I am really happy to switch to the Lexus of London for services. More
Best dealership hands down This is the best dealership experience I have ever had at any dealership Lexus or not. After 5 years of great service, I was in a bad accident and I This is the best dealership experience I have ever had at any dealership Lexus or not. After 5 years of great service, I was in a bad accident and I had to quickly purchase another car. Allan treated me with such compassion and respect; everything possible was done to make my life easiest During such a stressful time. I have other Lexus dealerships in Toronto to compare them to, and the others pale in comparison. I would not take my car anywhere else. I have worked with almost all the staff in the service department and each are equally kind, genuine, and helpful. More
The Best Service Department The Lexus of London Service Department has never let me down. In fact they always amaze me with how easy they are to deal with. This is without a doub The Lexus of London Service Department has never let me down. In fact they always amaze me with how easy they are to deal with. This is without a doubt, the best service department I have ever dealt with. More
This dealership prides itself on customer service. We have been dealing at Lexus of London for our last 3 cars and recommend them highly. Since we live in Windsor, this is even higher praise!! We have been dealing at Lexus of London for our last 3 cars and recommend them highly. Since we live in Windsor, this is even higher praise!! More
Treated like royalty With my car in for servicing, Lexus staff provided the boardroom for me to work and several of them popped in to offer refreshments. Amazing. With my car in for servicing, Lexus staff provided the boardroom for me to work and several of them popped in to offer refreshments. Amazing. More
SCustomer satisfaction is very imortant I recently brought my 2 vehicles in for servicing a couple of days apart, both vehicles were returned washed & vacuumed an in the time promised. One o I recently brought my 2 vehicles in for servicing a couple of days apart, both vehicles were returned washed & vacuumed an in the time promised. One of the cars developed a minor problem on the way home ( I live 100 km from the dealership ). The folks at Lexus of London bent over backwards to correct the issue with a minimum of inconvenience to me More
A Stress Free Experience From Start to Finish I would like to thank Jason at Lexus of London for his amazing service and attention to detail. He kept me informed every step of the way and gave qua I would like to thank Jason at Lexus of London for his amazing service and attention to detail. He kept me informed every step of the way and gave quality recommendations for future services on my vehicle. It is without hesitation that I would recommend Lexus of London for service to all of my friends and family. More
Great service. The service team is always wonderful. I've had my Lexus for 3 years, and they have always been super accommodating, respectful of my time, and very h The service team is always wonderful. I've had my Lexus for 3 years, and they have always been super accommodating, respectful of my time, and very helpful. They always know my name as soon as I walk in the door, and are very well organized, even when they are overwhelmingly busy. More
excellent service We have been with Lexus of London for over 10 years. Sales personell are pleasant, helpful and non-pushy.I have always felt comfortable purchasing our We have been with Lexus of London for over 10 years. Sales personell are pleasant, helpful and non-pushy.I have always felt comfortable purchasing our vehicles with them (we dealt with John Braddon each time). Service department is excellent and efficient. They seem to have a low staff turnover, which implies that the staff are happy to be working there. As a customer I definitely feel very comfortable both purchasing and servicing our cars there. More