Lexus of London - Service Centre

Service Plus, Plus Plus! Cannot speak out enough about the tremendous service I receive every time I take my CT200h into the dealership. It starts with the friendly greeting w Cannot speak out enough about the tremendous service I receive every time I take my CT200h into the dealership. It starts with the friendly greeting when you enter the service bay until you pick up your freshly washed vehicle with all service items addressed. More

Service Top Notch Again Never had a bad experience with the service at Lexus of London. Work was efficient and fairly priced. The loaner car was also very helpful. Thank you Never had a bad experience with the service at Lexus of London. Work was efficient and fairly priced. The loaner car was also very helpful. Thank you again. More

Amazing First time I've been to Lexus of London and it won't be the last. Amazing staff they treat you like family. Prices are on key no hidden costs when I p First time I've been to Lexus of London and it won't be the last. Amazing staff they treat you like family. Prices are on key no hidden costs when I picked up the vehicle. Great great service. More

Friendly and efficient Great experience, friendly, efficient and knowledgeable staff. My cutesy car was ready for me. Great service. My car was ready when I was told it w Great experience, friendly, efficient and knowledgeable staff. My cutesy car was ready for me. Great service. My car was ready when I was told it would be. I will go back again.. More

Service Excellent service and professional staff. The service area was ready to take my vehicle when I arrived and supplied me with a loaner vehicle for the d Excellent service and professional staff. The service area was ready to take my vehicle when I arrived and supplied me with a loaner vehicle for the day. All work was completed by the time requested. Overall a very pleasant experience. More

Service Such a pleasant experience. All employees are so professional and so pleasant. They deserve two thumbs up and are proud to be part of what Lexus stand Such a pleasant experience. All employees are so professional and so pleasant. They deserve two thumbs up and are proud to be part of what Lexus stands for, In pursuit of perfection. More

A welcoming, trusted family. The experience starts before we arrive at Lexus. The reminders on our e-mail regarding the maintenance of our two Lexus vehicles, the professional ye The experience starts before we arrive at Lexus. The reminders on our e-mail regarding the maintenance of our two Lexus vehicles, the professional yet friendly phone calls from John Braddon, our sales person as he is aware we are buying another Lexus this year. The slick sales brochures and vehicle presentations on our e-mails are appreciated as we select our next Lexus. Arrival at your London Lexus dealership is always so welcoming as we are greeted by familiar faces, and of course coffee and snacks. Everyone in your maintenance department has always been extremely knowledgeable, respectful of our opinions, concerns and questions. We trust their them implicitly. Lyndsi assisted us at our visit last Saturday and she was spectacular. Friendly, knows her stuff, such a pleasure to work with, and easy to deal with. We always get a beautiful loaner vehicle, which helps us choose our next car, and Romeo helps us transfer our shopping when we return to pick up our freshly washed, shining car. We have not needed any repairs to our Lexus loves, but your mechanics are above reproach. We have just one complaint -- Lexus of London has ruined us from ever purchasing a car from any other dealer, and your Lexus vehicles have taken away any option to purchase any other model. We continue to look but no one measures up. Thanks for spoiling us, we constantly brag about Lexus of London and our Lexus cars. More

Half of the Reason We Buy Lexus Products! We have been long-time Lexus owners and fans, but the service and the attention that we receive from the people at Lexus of London contributes a great We have been long-time Lexus owners and fans, but the service and the attention that we receive from the people at Lexus of London contributes a great deal to our enthusiasm for the brand. Not all Lexus dealerships treat their customers the way Lexus of London does. We own a second home in Florida and AVOID the dealership in our area. We try to schedule all maintenance to be done at Lexus of London. More

Great service Have been going to this dealership for over 15 years. Still with same car. Great customer service, very friendly staff. Always feel important. On Have been going to this dealership for over 15 years. Still with same car. Great customer service, very friendly staff. Always feel important. On time. Loaner car every time. Would never go anywhere else. Would never drive another car. More

8,000 km checkup The service area was ready to take my car when I arrived. They supplied me with a courtesy vehicle to use and completed everything within the timefram The service area was ready to take my car when I arrived. They supplied me with a courtesy vehicle to use and completed everything within the timeframe they quoted. The employees are so courteous and it is such a pleasure to go to this dealership. More