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Lexus of London - Service Centre

London, ON

4.9
977 Reviews

977 Reviews of Lexus of London - Service Centre

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July 17, 2016

Worth the drive from Sarnia for service. Staff at Lexus of London have always been up front on any service issues. If the car is in for any length of time a loaner has always been provided. R More

by Sarnialexusowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert
July 16, 2016

Quick service I had a little problem in that my grand daughter had an accident in the car. They got me in the very day after it happen, cleaned everything up and e More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum
July 13, 2016

Service for my 2014 Lexus IS350 I visited the Lexus of London service department on July 12th and received excellent customer service. Jason is extremely professional and thorough. J More

by Kim Mahnke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Janusz
July 09, 2016

Always excellent service! All of the service team at Lexus of London go out of their way to make sure you are happy and satisfied. I usually deal with Romeo and he goes the ex More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2016

Brake Service Excellent service all round, particularly with Jason and Karen. Jason initially, where an issue with my vehicle was identified and thoroughly explaine More

by Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Janusz
July 06, 2016

Great touch points through the day from Karen I brought my Lexus in for service this week and dealt primarily with Karen and also received help from Jason upon retrieving my car at the end of the More

by gregr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Janusz
July 06, 2016

New Brakes Was told on last oil change I needed new front brakes & rotors. Explained very well and time frame I needed to service. Booked a couple days ahead. Th More

by lingod2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2016

Engine rebuild I have had a great time going to Lexus of London to get my car serviced and major work done it also. The staff, Jason, Lyndsi, and Romeo had great kno More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndsi Irwin, Jason Janusz
June 30, 2016

Excellent Service I recently had my Lexus serviced at Lexus of London and I found the customer service excellent. They provided a current model Lexus to me as a loner f More

by katie246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2016

Great help with a newly purchased vehicle Jason helped make sure my newly purchased vehicle was perfect, and addressed concerns I had in all aspect. I would definitely work with Jason again in More

by hunt1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Janusz
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