964 Reviews of Lexus of London - Service Centre
Last minute oil change My Lexus needed an oil change without my making a previous appointment. Jason looked after my service efficiently and graciously and got me in and ou My Lexus needed an oil change without my making a previous appointment. Jason looked after my service efficiently and graciously and got me in and out within my time line. Thank you Jason for looking after my last minute request. I would highly recommend the service team at Lexus of London. I have always received excellent service and consideration. More
Been a customer here several years, they are great Very happy with Lexus if London , great service, cost is always what they say. I am very happy with this dealership, service and my vehicle Very happy with Lexus if London , great service, cost is always what they say. I am very happy with this dealership, service and my vehicle More
Very courteous and very capable service. My car needed a major repair. This was handled very expeditiously. Shortly after the repair was completed I traveled several thousand kilometers witho My car needed a major repair. This was handled very expeditiously. Shortly after the repair was completed I traveled several thousand kilometers without a hitch and with increasing confidence in the competence of the service team at Lexus of London. I would not hesitate to recommend them. Jason Janusz and the chief technician were terrific. More
90K Service Helpful, efficient, friendly and efficient. Having a loaner car ready a super bonus. A major service is expensive but then it covers a lot of work. T Helpful, efficient, friendly and efficient. Having a loaner car ready a super bonus. A major service is expensive but then it covers a lot of work. The attention to cleaning and detailing was great especially when you removed the parking lot scratches without being asked and at no charge! More
Never Disappointed Once again Lexus of London has exceeded my expectations ... just a regular service appointment on a regular day and again my vehicle was finished 2 ho Once again Lexus of London has exceeded my expectations ... just a regular service appointment on a regular day and again my vehicle was finished 2 hours before I needed it ... and at a few dollars less than I was quoted ... AND it was WASHED and VACUUMED at no additional charge. I'll repeat what I've been saying for almost 4 years now ... I am a LEXUS of LONDON customer FOR LIFE !!! More
Gold Medal Service Lexus of London belongs on the top of the podium. Their staff are consistently friendly and professional and they are genuine in their concern that yo Lexus of London belongs on the top of the podium. Their staff are consistently friendly and professional and they are genuine in their concern that you are happy with your dealings with them. They are empathetic and I like the way that they work as a team to ensure you are well served. This is the first dealership I have encountered where I don't feel stressed. Joe Mazzella was a pleasure to buy the car from and Lyndsi Irwin should be the flag bearer for helpful service. Medals all round. More
Service was excellent and on time. Friendly and knowledgeable about problems that might happen during the timeline of my lease. Have been a Lexus user for ov was excellent and on time. Friendly and knowledgeable about problems that might happen during the timeline of my lease. Have been a Lexus user for over 20 years. My son recently obtained a new Lexus. More
Service appt Amazing customer service from Jason. Got my Lexus in for service within 24 hours. Very pleasant to deal with! Could not ask for better service then t Amazing customer service from Jason. Got my Lexus in for service within 24 hours. Very pleasant to deal with! Could not ask for better service then that!!!!! More
Outstanding experience Upon arrival, Karen went over what was required for my service in detail, provided me with a loner and had my vehicle completed in good time. All of t Upon arrival, Karen went over what was required for my service in detail, provided me with a loner and had my vehicle completed in good time. All of the staff are pleasant and knowledgeable. As usual it was a great experience! More
Recent service experience Overall outstanding experience, from drop off, to loner car access, while vehicle analysed. Full explanation of work required & promptly completed.Eve Overall outstanding experience, from drop off, to loner car access, while vehicle analysed. Full explanation of work required & promptly completed.Everyone very helpful @ all times. More