Lexus of London - Service Centre

Untouchable Service Department Dealership and service department were excellent and extremely professional. Great loaner cars anytime I need service. Staff is super friendly and hel Dealership and service department were excellent and extremely professional. Great loaner cars anytime I need service. Staff is super friendly and helpful, even for the slightest thing and explain everything that they're doing in plain-English. Will be at the top of my list for my next purchase! More

Great service! My father recently decided to stop driving. He gifted me his low mileage 2007 Lexus which I am very proud to drive. My first visit to Lexus of Londo My father recently decided to stop driving. He gifted me his low mileage 2007 Lexus which I am very proud to drive. My first visit to Lexus of London was to fix a faulty window. While fixing the window and performing an outstanding safety recall, the mechanic noticed something unusual with the water pump which led to its replacement. I was told that the coolant reservoir was basically empty so had the mechanic not spotted the problem, I could have faced a serious engine problem in a matter of hours or days. Many thanks to the mechanic who spotted the problem! Adam McCallum welcomed me as a first-time customer and Karen Campbell kept me well-informed of the progress of the repairs during the course of the day as they had to keep the car longer than originally planned. The loaner 2016 ES350 was kind of nice to drive for a day too! More

Service visit Very helpful. We talked about service need and the costs. We also talked about seeing a new car and choices available. We are considering our options Very helpful. We talked about service need and the costs. We also talked about seeing a new car and choices available. We are considering our options. More

Excellent Service as Always Visit was for normal scheduled service ... Was a little early dropping my vehicle off, but was handled promptly. Service completed on time and for th Visit was for normal scheduled service ... Was a little early dropping my vehicle off, but was handled promptly. Service completed on time and for the verbally quoted price. Overall excellent treatment. More

Dr. HIll Review I bring my cars in to the Lexus of London dealership (this is my 3rd Lexus) and before I brought them in to Toyota Town (they were all Toyotas.) Every I bring my cars in to the Lexus of London dealership (this is my 3rd Lexus) and before I brought them in to Toyota Town (they were all Toyotas.) Every time I'm greeted and the work gets done in a timely and friendly manner. More

Great Service!! As always I was provide excellent service and value,From the time I made the appointment until picking the car up I was treated professionally by Ka As always I was provide excellent service and value,From the time I made the appointment until picking the car up I was treated professionally by Karen,John and Chris. More

Service Living over an hour away from the dealership, they provide a loaner, then when they needed to keep my car overnight, delivered my car to me the next d Living over an hour away from the dealership, they provide a loaner, then when they needed to keep my car overnight, delivered my car to me the next day. Great service. More

I received great service from Romeo Nissan. I received great service from Romeo in the service department last Thursday September 13 . I brought my Lexus RX 350 in for a repair and it was compl I received great service from Romeo in the service department last Thursday September 13 . I brought my Lexus RX 350 in for a repair and it was completed in a efficient and prompt manner. I receive excellent and quick service whenever I bring in my Lexus RX 350 to Lexus of London.. Thanks for the excellent service Romeo. More

Service Review I brought my ES 350 in for Service on Sept 19/16. Karen greeted me by name and provided a loaner for me while servicing was completed. The car was rea I brought my ES 350 in for Service on Sept 19/16. Karen greeted me by name and provided a loaner for me while servicing was completed. The car was ready before the anticipated time and for less than the original estimate. We are pleased with our purchase of this car and have received excellent service since the original purchase in 2010. We would definitely recommend the dealership for sales and service. More