Lexus of London - Service Centre

Excellent Service Manager Jason is my go to person for anything vehicle related. He is knowledgeable and always makes me feel as though my questions are important, even when I Jason is my go to person for anything vehicle related. He is knowledgeable and always makes me feel as though my questions are important, even when I know they are a bit ridiculous. He is always going above and beyond for his customers and he will be someone I follow to any dealership. He is certainly an asset. More

Both Sales and Service make you love your Lexus. I my first Lexus was a used LX 460 bought in Timmins with very low kilometers and a few years old, It had only been driven short distances because if I my first Lexus was a used LX 460 bought in Timmins with very low kilometers and a few years old, It had only been driven short distances because if they can, people fly out from Timmins rather than drive if going south. Recently I saw one like mine driven across an African lake on Television ( not very deep but impressive) because it could be raised up to cross rivers, or In my case snow. When I brought it down south and It needed its first service at Lexus , I took it to Lexus of London for a service and was a little nervous with its galant age how it would be treated at Lexus of London (and me a little to be honest) Nothing could have been further than the truth. People in service both went out of their way to keep it running, and when it finally was time to to say good bye to the vehicle and the people in the service,they put me in touch with Leasing and I am happily driving driving a RX 350 on both long and short distances even to Timmins . As you can probably guess I would recommend both Lexus vehicles and the people in the dealership More

Purchase and delivery of another RX. Purchase and delivery of another RX was the result of coordinated exemplary teamwork between Parts and Service followed up by Sales and Customer Care. Purchase and delivery of another RX was the result of coordinated exemplary teamwork between Parts and Service followed up by Sales and Customer Care. The Purchase was made possible by a Sales Team that listened to my requirements and found a vehicle that satisfied those needs. The vehicle was then delivered to my door, 200+km from London - the same excellent Customer Care I experienced with the last RX I Purchased. I would highly recommend putting your trust in the team at Lexus of London. More

Excellence I would never think about taking my car anywhere else for service! The service and friendlyness of the staff is second to none. At Lexus of London you I would never think about taking my car anywhere else for service! The service and friendlyness of the staff is second to none. At Lexus of London you not only get great service but an enjoyable "EXPERIENCE" as well. Thank you Karen, Adam and staff! More

Great Service, Great Experience Took my 'new to me' Lexus in for an oil change and to ask some questions on winter storage, Karen Campbell welcomed me, dealt with my questions effici Took my 'new to me' Lexus in for an oil change and to ask some questions on winter storage, Karen Campbell welcomed me, dealt with my questions efficiently and called to update me as my car was being serviced. The entire experience wonderful from the moment we arrived until I drove away and the price for my oil change was less than the cost of going to 'quickie lube' place. My car was washed and wiped and ready to go ahead of schedule. I can hardly wait for my next scheduled service.....how crazy is that!! More

I am always impressed with the Service Department Whether purchasing a new vehicle or having my vehicle serviced, it's always a pleasure dealing with such devoted and professional people. No hesitati Whether purchasing a new vehicle or having my vehicle serviced, it's always a pleasure dealing with such devoted and professional people. No hesitation to return to Lexus of London for my next vehicle. More

Oil change Was taken immediately upon arrival - told how long it would take and how much - I was waiting - and it was done on time and to my satisfaction. Was taken immediately upon arrival - told how long it would take and how much - I was waiting - and it was done on time and to my satisfaction. More

fantastic service experience Karen oversees most of my service visits at Lexus of London. She is fantastic. Professional, courteous and efficient. She—like all of the staff at Lex Karen oversees most of my service visits at Lexus of London. She is fantastic. Professional, courteous and efficient. She—like all of the staff at Lexus of London—always make me feel welcome, and always make an extra effort to make sure that my needs are met. More

Service The Service is always great plus getting a loaner and very friendly staff, highly recommend , also our vehicle was delivered to our home which is a 1h The Service is always great plus getting a loaner and very friendly staff, highly recommend , also our vehicle was delivered to our home which is a 1hour drive from London, thank you Karen , More

Service department excellent customer service Friendly service advisors, engaged and knowledgeable Offer bevarages, ensure you are not waiting to be served Loaner veh excellent customer service Friendly service advisors, engaged and knowledgeable Offer bevarages, ensure you are not waiting to be served Loaner vehicle always avialable and clean More