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Lexus of London - Service Centre

London, ON

4.9
964 Reviews

964 Reviews of Lexus of London - Service Centre

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September 23, 2016

Great Service!! As always I was provide excellent service and value,From the time I made the appointment until picking the car up I was treated professionally by Ka More

by bstrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Braddon
Jan 21, 2018 -

Lexus of London responded

Hi there, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

September 22, 2016

Service Living over an hour away from the dealership, they provide a loaner, then when they needed to keep my car overnight, delivered my car to me the next d More

by Lexus2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2018 -

Lexus of London responded

Hi there, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

September 21, 2016

I received great service from Romeo Nissan. I received great service from Romeo in the service department last Thursday September 13 . I brought my Lexus RX 350 in for a repair and it was compl More

by dp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2018 -

Lexus of London responded

Hi three, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

September 21, 2016

Geeat service from Karen and Adam in service department. Needed new snow tires and both couldn't have been more accommodating. Very friendly. Was very painful, as I didn't realize I needed new ones. Th More

by Janis Hassan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum
September 20, 2016

Service Review I brought my ES 350 in for Service on Sept 19/16. Karen greeted me by name and provided a loaner for me while servicing was completed. The car was rea More

by Randy38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2018 -

Lexus of London responded

Hi Randy, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

September 14, 2016

Very friendly and helpful Everyone at Lexus of London is very helpful and go out of there way to make you comfortable and happy with your service . Very knowledgeable and answe More

by Rx350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndsi Irwin
Jan 21, 2018 -

Lexus of London responded

Hi there, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

September 14, 2016

Top knotch! Lexus of London is without a question the best car dealer I have ever dealt with. Beyond the RX350 I own and it simply being even more of the vehicle More

by RX 350 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsi Irwin, Adam McCallum
Jan 21, 2018 -

Lexus of London responded

Hi there, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

September 04, 2016

Good experience, easy to get service I was able to quickly book an appointment online, when I arrived I got in quickly and a replacement vehicle was ready for me. Overall a great and easy More

by Amotolko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2018 -

Lexus of London responded

HI there, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

September 03, 2016

Exceptional Service Experience The car was ready as promised. A loaner was provided. (A chance to test drive the newest model.) Car was very clean and provided with a complimentary More

by John123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2018 -

Lexus of London responded

Hi John, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

September 01, 2016

service review courteous,efficient responsive service last minute appointment asked for in and out fees very reasonable always excellent comfortable surrounding More

by LEXPUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Janusz
Jan 21, 2018 -

Lexus of London responded

Hi there, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

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