Lexus of London - Service Centre

Great experience on Lexus of london Very great dealership, the staff were warm and welcoming.To be honest, I just want to look around, but Jack Ji show me his professional and knowledgea Very great dealership, the staff were warm and welcoming.To be honest, I just want to look around, but Jack Ji show me his professional and knowledgeable, Jack Ji is a patient,thoughtful and enthusiastic sales, I got lots of problem during my purchase, and he really nice, I am really happy find my right vehicle also really excited about my first car. Recommend Lexus of london and Jack Ji More

always top notch I have been here for years and always wonderful. the staff are friendly. It is comfortable to be in. they are timely and always can book me in when I have been here for years and always wonderful. the staff are friendly. It is comfortable to be in. they are timely and always can book me in when required More

Always has been 5 star service! Although their customers number in the hundreds, Karen makes you feel like you are their only client. I always go back because this is the way it's b Although their customers number in the hundreds, Karen makes you feel like you are their only client. I always go back because this is the way it's been since day one several years ago. More

Friendly, efficient and well explained When I arrived Karen greeted me by name. I felt she knew my vehicle and very quickly completed the paper work and explained the service needed. The ca When I arrived Karen greeted me by name. I felt she knew my vehicle and very quickly completed the paper work and explained the service needed. The car was finished before the estimated time and I was on my way. More

Great service! I just recently brought my vehicle into Lexus of London to have the brakes replaced and and also purchased a set of new tires. As always, the servic I just recently brought my vehicle into Lexus of London to have the brakes replaced and and also purchased a set of new tires. As always, the service was excellent! Thank you to Karen Campbell for her time and effort in making this experience efficient and professional. Andrea B. More

Great customer dervice from Romeo Nissan I brought in my lexus RX350 in on November 23 for a oil change and had all 4 of my tires changed. Romeo was the service rep. He always shows great pro I brought in my lexus RX350 in on November 23 for a oil change and had all 4 of my tires changed. Romeo was the service rep. He always shows great professionalism in his job and is very knowledgeable. He makes you feel at ease. The job was completed efficiently and in good time.. Thanks again Romeo More

Oustanding Sevice Always a great experience at this dealership. Problem was well explained and repairs were done in a timely manner.Looking forward to my next visit. Always a great experience at this dealership. Problem was well explained and repairs were done in a timely manner.Looking forward to my next visit. JR More

first service on new vehicle I find the service to be prompt and professional. The friendly and knowledgeable staff are efficient and pleasant. The waiting time for a routine serv I find the service to be prompt and professional. The friendly and knowledgeable staff are efficient and pleasant. The waiting time for a routine service seems to go by quickly which is appreciated More

A Job well done !!! Karen, the service agent, was professional, helpful, knowledgeable and friendly. Just as she has been on each occasion that I have gone to Lexus of Lo Karen, the service agent, was professional, helpful, knowledgeable and friendly. Just as she has been on each occasion that I have gone to Lexus of London in the past 12 years. A "loaner" car was waiting for me. The check in process was quick and painless and I was on my way in 5 minutes. The car was ready as promised, the work was done, my questions were answered, an additional problem had been identified and Karen had already contacted the warranty provider to rule on the work needed. As always I was impressed. Certainly Karen and the Lexus of London team keep their promise of a "hassle free" service experience. Good for them. ! More

This dealership is outstanding. In all the years we have dealt with car dealerships, we have never met such a nice group,or had such a wonderful experience as we have encountered in In all the years we have dealt with car dealerships, we have never met such a nice group,or had such a wonderful experience as we have encountered in Lexus of London. The service is excellent,the people lovely, the dealership space comfortable and visually pleasing. It is actually a pleasure bringing the car for service! Thank you,Christiane McAlister More