Lexus of London - Service Centre

Excellent service I own a 2013 Lexus CT 200. I have been taking my car to Lesus of London for service for 2 year and I am very satisfied with their services. They are a I own a 2013 Lexus CT 200. I have been taking my car to Lesus of London for service for 2 year and I am very satisfied with their services. They are always able to accommodate late appointments ( convenient for me due to work schedule) . Service is always fast and efficient. Loaner car provided helps as well, as I am able to continue my daily tasks instead of waiting for my car. More

Satisfied service and nice purchase experience The service center and salesman gave me a very satisfied service, which included a full instruction about how to drive the car, answer our phone call The service center and salesman gave me a very satisfied service, which included a full instruction about how to drive the car, answer our phone call in late night about any questions about the car I planed to purchase, their nice attitude made me and my friends feel happy and delightful! I will recommend it to my friends who want to buy a car in the future. More

Excellent service experience as usual As always, a very pleasant and positive service experience. Staff are helpful and knowledgeable, and the waiting room environment is relaxing and comf As always, a very pleasant and positive service experience. Staff are helpful and knowledgeable, and the waiting room environment is relaxing and comfortable. This dealership is an excellent brand ambassador for Lexus. More

Couldn't ask for anything more I have been driving a Lexus for 26 years & all with the same dealership. From day 1 the service staff, especially Karen Campbell, & the sales & manage I have been driving a Lexus for 26 years & all with the same dealership. From day 1 the service staff, especially Karen Campbell, & the sales & management staff have been exceptional. The concierge, Rhonda, is amazing. I feel as if I'm visiting family. Between the excellent product & excellent service why would anyone go anywhere else? Signed------A very happy customer(GUEST). More

Service Karen, my long-time service advisor, is always welcoming and accommodating. The vehicle drop-off and pick up is easy and efficient and all service per Karen, my long-time service advisor, is always welcoming and accommodating. The vehicle drop-off and pick up is easy and efficient and all service personnel are courteous and friendly. More

Service Well organized , punctual and friendly service experience Hassle free._' I don't think there is anything else that needs to be said. Good work. Well organized , punctual and friendly service experience Hassle free._' I don't think there is anything else that needs to be said. Good work. More

Tire change A minor service but none the less an excellent experience. No waiting for service, courteous, cheerful. Car done on time and done correctly. In my sho A minor service but none the less an excellent experience. No waiting for service, courteous, cheerful. Car done on time and done correctly. In my short experience with this dealership this is what I have come to expect. More

Service to Perfection with Great Customer care. Staff knows everyone by name, and when arriving for service all say hi and ask questions about how things are going in our personal lives as if we h Staff knows everyone by name, and when arriving for service all say hi and ask questions about how things are going in our personal lives as if we have been friends for a long time . (Now we really feel like we have been friends for a long time) loaner car always made available , even when we say not required we have a drive or can wait they still make sure we don't want . Time lines kept on when they say work will be done . More

Great service check in was smooth and quick. Work was completed just under time quoted. I was provided with loaner which was great as service was 4 hours. check in was smooth and quick. Work was completed just under time quoted. I was provided with loaner which was great as service was 4 hours. More

Service and snow tire removal 2015 NX 200 Turbo The service and guest relationship at this dealership is by far the best I have encountered in my many years of owning cars of various makes. I enjoy The service and guest relationship at this dealership is by far the best I have encountered in my many years of owning cars of various makes. I enjoy going to this dealership so much I have added a second Lexus to my garage! That pretty well says it all. More