Lexus of London - Service Centre

Excellent service! Great experience with a needed 55,000km tune-up! Thorough inspection and rationale given for needed work. Done in a timely fashion and car was cleaned Great experience with a needed 55,000km tune-up! Thorough inspection and rationale given for needed work. Done in a timely fashion and car was cleaned and detailed! Thank you! More

Great experience My recent experience at Lexus of London service was great. Getting a loaner vehicle was also awesome when the job is going to last a few hours. Kare My recent experience at Lexus of London service was great. Getting a loaner vehicle was also awesome when the job is going to last a few hours. Karen has been very helpful whenever I bring my vehicle in for service or repair. More

Very welcoming and professional. Karen and the rest of the service team are absolutely first rate. Bright smile and pleasant early morning welcome on my arrival - check Courteous Karen and the rest of the service team are absolutely first rate. Bright smile and pleasant early morning welcome on my arrival - check Courteous tone and clear information - check Advanced pricing and service timing - check Confirmed contact info - check Provided me w a loaner parked out front - check Called me in a timely manner to inform me of service completion - check Provided me with recall info and a full tank of gas! - check Final bill was lower than expected - check Brought my car out to the front making easy for me to exit - check Smile and best wishes on my farewell - check Quick, easy, seamless, professional. You really should consider giving her and anyone else associated with your service team a raise. Worth every penny!! More

Awesome service Everything from setting up appointment to treatment of us as clients to friendly service, and knowing that are vehicles are getting experienced people Everything from setting up appointment to treatment of us as clients to friendly service, and knowing that are vehicles are getting experienced people servicing our vehicles. More

Excellent service I always have excellent service from my assistant manager Karen. She is always up to date on everything and if she doesn't have it on hand, she find I always have excellent service from my assistant manager Karen. She is always up to date on everything and if she doesn't have it on hand, she finds out quickly. More

Great experience with executive package I recently purchased the executive package to give my NX a freshening up. When I got it back it looked amazing. It looked as it did when I bought it. I recently purchased the executive package to give my NX a freshening up. When I got it back it looked amazing. It looked as it did when I bought it. They got the salt stains out of the carpet and clean the interior beautifully. Will definitely be taking it back there again More

Exceptional customer experience! Service starts once you drive into the service bay, your not even out your car door & someone is right there. A great start to an exceptional experien Service starts once you drive into the service bay, your not even out your car door & someone is right there. A great start to an exceptional experience. Everyone is professional, courteous, friendly & customer focused, they just can't do enough for you. I was kept informed on the progress of my service, continued commitment. Ordered a cargo liner from Andy & the exceptional customer service continued. Delivery was next day & Andy installed when my wife drove into the service bay. Great service. Cheers! More

GS 350 Excellent service is the standard here. The best treatment whether it's for an oil change or a big service job. They work hard to earn the trust and b Excellent service is the standard here. The best treatment whether it's for an oil change or a big service job. They work hard to earn the trust and business of their customers. More

Thank you Romeo !!! Thank you for arranging the service on my RX and the ability to have a loaner for the weekend ! We appreciate the service. Always so accommodating. Thank you for arranging the service on my RX and the ability to have a loaner for the weekend ! We appreciate the service. Always so accommodating. More

Always friendly and accommodating Prompt response to appointment requests Polite professional appearance of staff and impeccably clean, attractive facility Never have had to go back Prompt response to appointment requests Polite professional appearance of staff and impeccably clean, attractive facility Never have had to go back to correct work done More