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Lexus of London - Service Centre

London, ON

4.9
1,000 Reviews

1,000 Reviews of Lexus of London - Service Centre

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December 13, 2017

Very professional I will always bring my vehicle to this dealership. They are extremely professional and courteous. I am frequently impressed with how all the employees More

by SGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hiscott
Jan 19, 2018 -

Lexus of London responded

Hi there, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

December 08, 2017

Excellent Service - 2013 GS350 As always, Lexus of London delivers the best service. Henry is excellent, professional, considerate, and helpful. Looking forward to my future More

by Scheng2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Gao
Jan 19, 2018 -

Lexus of London responded

Hi Cheng, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

December 06, 2017

Impressed! Polite, respectful, friendly, knowledgeable. on time. These are the catch words of my recent experience with Romeo Nissan. Even accompanying me to my More

by SMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2018 -

Lexus of London responded

Hi Smr, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

December 05, 2017

Great service Great warranty service. Was provided a loaner, service was done on time, and came in below cost. Followed up during the day to provide a status upda More

by nk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Paille
Jan 19, 2018 -

Lexus of London responded

Hi there, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

December 04, 2017

Routine Service over the top It never ceases to amaze me that no matter how simple or how complex the service event is. The staff and Lexus of London always deliver 110%. Just wen More

by stevepineau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Paille
Jan 19, 2018 -

Lexus of London responded

Hi Steve, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

November 29, 2017

accessibility of servce I am so thankful for the service I receive at Lexus of London. We live far away and depend on using their services when we come to the city. I;ve ne More

by Barbara Spence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
Jan 19, 2018 -

Lexus of London responded

Hi Barbara, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

November 03, 2017

Excellent service! Everyone is so pleasant and caring. Efficient service. My SUV is 10 years old, thanks to that service! I have worked with all of the Service Team - th More

by Lash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Gao
Jan 19, 2018 -

Lexus of London responded

Hi Lash, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

November 03, 2017

awesome Took my car for service, THey kept me informed all the time and now I don't have to worry something may go wrong. I know everytime I bring my car in More

by Cindy Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Gao
Jan 19, 2018 -

Lexus of London responded

Hi Cindy, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

November 03, 2017

Awesome I absolutely love going to Lexus of London for service. Quality is #1 for the technicians, customer service and representatives. Always so friendly More

by Amz1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2018 -

Lexus of London responded

Hi there, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

November 02, 2017

Unbelievable Service I cannot say enough good things about the level of service for Lexus of London and particularly dealing with Romeo Nissan. I bought a pre-owned Maz More

by Gillian Corbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2018 -

Lexus of London responded

Hi Gillian, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

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