Lexus of London - Service Centre

Rick Rankine marvelous service During the service period found an unexpected requirement for a replacement part causing an overnight delay for parts. A replacement vehicle was immed During the service period found an unexpected requirement for a replacement part causing an overnight delay for parts. A replacement vehicle was immediately arranged as we live in Woodstock. Henry Gao's reactions were great. My 3rd Lexus from this outstanding dealership! More

thank you for nice service Do my 1600km service in lexus dealship, thank you for jack ji and Henry gao help me make an appointment. And this 1600 km service is for free which s Do my 1600km service in lexus dealship, thank you for jack ji and Henry gao help me make an appointment. And this 1600 km service is for free which surprised me ! More

Quick and efficient! Brought our new RC in for its free 1600km inspection and also to get some snow tires put on. Henry was quick to greet, ask me if I had any specific co Brought our new RC in for its free 1600km inspection and also to get some snow tires put on. Henry was quick to greet, ask me if I had any specific concerns and within minutes I was on my way. When I returned to pick up it was the same quick and efficient approach. The quote Henry provided me when I brought the car in was right on the button. Also got a moment to speak to Bill the Tech who serviced the car. He was pleasant and explained there were no issues installing the winter wheels and tires provide however he could not get the sensor to sync with the newer model car. Oh did I mention that the car was shining. A very nice touch in -15C weather. Thanks again Lexus of London Service Dept. You guys rock! Steve More

Exceptional Service Dealing with Lexus of London is a consistently great experience. The Service Department are always very knowledgeable and friendly. I enjoy the experi Dealing with Lexus of London is a consistently great experience. The Service Department are always very knowledgeable and friendly. I enjoy the experience of dealing with the friendly, knowledgeable people in service at Lexus of London. More

Scheduled Maintenance I have been a Lexus client for nearly four years. During this time I have benifited from the excellent service and advice from those in the service d I have been a Lexus client for nearly four years. During this time I have benifited from the excellent service and advice from those in the service department.....Henry Gao for this particular appointment and Karen Campbell for previous visits. They have been prompt, attentive and answered all my questions about my Lexus vehicle. I would highly recommend this dealership to prospective buyers. Also in sales my best recommendation for Stephanie Shearsby. More

First service appointment Great service- from start to finish all very clear and was able to fit in some other work not discussed prior to service appointment -awesome-did ever Great service- from start to finish all very clear and was able to fit in some other work not discussed prior to service appointment -awesome-did everything and more...also nice to have my salesperson say hello- other places act like they have never seen you after the sale....the bar has been raised More

Service above expectations Drew Paille went above and beyond expectations to make our service visit amazing. I would highly recommend Lexus of London and will deal with Drew exc Drew Paille went above and beyond expectations to make our service visit amazing. I would highly recommend Lexus of London and will deal with Drew exclusively in the future. More

snow tires Went in for something small, but still treated as if it was something major. Can't say enough about this dealership. Karen is the best. Went in for something small, but still treated as if it was something major. Can't say enough about this dealership. Karen is the best. More

Professional Service Always a nice experience dealing with the service department at Lexus of London, recently had rain sensor replaced on our GX460, Romeo was prompt in Always a nice experience dealing with the service department at Lexus of London, recently had rain sensor replaced on our GX460, Romeo was prompt in booking an appointment and service was completed within half an hour. More