Lexus of London - Service Centre

Excellence at Lexus of London Karen and Romeo always ensure the service at this dealership surpasses all others on the City. Keep up the great and timely work folks. Well done agai Karen and Romeo always ensure the service at this dealership surpasses all others on the City. Keep up the great and timely work folks. Well done again More

A great service experience, as usual Our Lexus was in for a 240000 km service (yes the number of zero's are correct). It did require some major work, but we were allowed to keep the loane Our Lexus was in for a 240000 km service (yes the number of zero's are correct). It did require some major work, but we were allowed to keep the loaner over the weekend, The dealer is in London but we live in Sarnia, so getting the car(s) back and forth could have been a problem, especially since one of us was going into the hospital on Monday. However, thanks to Karen Campbell in service and the sales manager Allan Calvert, the exchange of cars was handled seamlessly by them. Thanks for all your help...a great team! Vance and Chris Curry More

Great experience Everything was finished on time and information given to me about my car. The staff was friendly and efficient. My car was returned to me in spotless Everything was finished on time and information given to me about my car. The staff was friendly and efficient. My car was returned to me in spotless condition after the wash and servicing. The waiting area was pleasant and quiet and I didn't mind at all waiting for one hour for my car to be finished. It was a little oasis in my day. More

Good service I went to dealership to buy a part for my car. They ordered the part and painted it which only took 1 day to complete. The service was excellent. I went to dealership to buy a part for my car. They ordered the part and painted it which only took 1 day to complete. The service was excellent. More

Service Henry was professional, honest. Service was done on time and a I got a call to inform me of extra maintenance to be done (brakes) and to get the go a Henry was professional, honest. Service was done on time and a I got a call to inform me of extra maintenance to be done (brakes) and to get the go ahead to fix it. All done on time! More

Attention to detail These folks are attentive to my needs and wishes. They take care of what is needed in the moment with a keen eye to recommendations for proactive main These folks are attentive to my needs and wishes. They take care of what is needed in the moment with a keen eye to recommendations for proactive maintenance. More

EXCELLENT SERVICE We are happy to report the very high level of service we received from Romeo Nissan Service Advisor with London Lexus, his relationship with us was no We are happy to report the very high level of service we received from Romeo Nissan Service Advisor with London Lexus, his relationship with us was nothing less than excellent, professional and friendly. We also had the distinct pleasure of meeting Mr. Allan Calvert sales Manager and can understand why customers are in the very best hands from their initial purchase of their Lexus through to the understanding service with Romeo. Pat and Jeff More

Fast, efficient, friendly service This was my first time using this dealership and I was very impressed with their service. The staff were very friendly, I was checked in for my servi This was my first time using this dealership and I was very impressed with their service. The staff were very friendly, I was checked in for my service with literally no wait time, and my car was ready exactly when promised. Karen was helpful and knowledgeable and a very pleasant person to deal with.Thank you! More

very helpful helps me a lot with the new car Very patience Very helpful And the car was wonderful, only thing is the SZM looks a little bit old school helps me a lot with the new car Very patience Very helpful And the car was wonderful, only thing is the SZM looks a little bit old school More

Great Experience I brought our company vehicle into Lexus of London for an oil change and other maintenance. Had a great experience with Henry; was set up promptly wit I brought our company vehicle into Lexus of London for an oil change and other maintenance. Had a great experience with Henry; was set up promptly with a rental vehicle and called continuously for updates on when the vehicle would be ready for pick-up. Would highly recommend! More