1,000 Reviews of Lexus of London - Service Centre
48,000 km Service I had a great experience, at the appointment. I was told the service would take 2 to 2.5 hrs and I was in at 1:00pm and finished by 3:30pm. I was give I had a great experience, at the appointment. I was told the service would take 2 to 2.5 hrs and I was in at 1:00pm and finished by 3:30pm. I was given a loaner vehicle so I was able to go for lunch and do some errands, and then received a call that my vehicle was ready to go. Service was completed to my satisfaction. More
Impressive service Had my car for its regular maintenance yesterday. Everything was done smoothly and promptly. Henry was helpful and patient. My car was sparkly and ran Had my car for its regular maintenance yesterday. Everything was done smoothly and promptly. Henry was helpful and patient. My car was sparkly and ran smoothly on road. My appreciation for his great work! More
Excellent Service I am consistently very well served by Karen Campbell. She is always extremely pleasant and helpful and I appreciate receiving her clear, detailed info I am consistently very well served by Karen Campbell. She is always extremely pleasant and helpful and I appreciate receiving her clear, detailed information about my car's service issues. My experience with any staff that I have ever dealt with over the years has been positive and I very much enjoy the comfortable atmosphere at Lexus of London! More
Amazing service I was having car troubles with my 2010 Hyundai Accent and I went to Stephanie for advice, she went above and beyond to ensure I was fully taken care o I was having car troubles with my 2010 Hyundai Accent and I went to Stephanie for advice, she went above and beyond to ensure I was fully taken care of. I appreciated feeling so welcome at Lexus, even though I do not have one. It's an amazing dealership and I would send anyone I know there. More
Incredible service everytime I have been dealing with the service team @ Lexus of London for the past 5 years and never had a single bad experience. They treat you with respect, i I have been dealing with the service team @ Lexus of London for the past 5 years and never had a single bad experience. They treat you with respect, integrity and care more about your loyalty than your money which is hard to find in today’s business landscape. I specifically want to call out Romeo who often goes above and beyond to accommodate my hectic schedule, and Karen and Henry who assisted me in my last visit. More
Outstanding service everytime We can never think of owning anything but a Lexus. Lexus of London is by far the best dealership and they provide exemplary five star service. We can never think of owning anything but a Lexus. Lexus of London is by far the best dealership and they provide exemplary five star service. Karen and team are superb. Peace of mind, everytime! More
Excellent service Karen and Henry were excellent and very helpful. At this time, I am very happy with entire service team at Lexus of London. Very easy to deal with. Karen and Henry were excellent and very helpful. At this time, I am very happy with entire service team at Lexus of London. Very easy to deal with. More
No other dealership compares I have been a client of Lexus of London for nearly 10 years now-in addition to offering exceptional quality vehicles, every single interaction I have I have been a client of Lexus of London for nearly 10 years now-in addition to offering exceptional quality vehicles, every single interaction I have every had with them is 5 stars. They are friendly, accomodating, considerate (always call if there is a change with the quote), and meticulous! I cannot say enough positive things about this dealership and the staff. Thank you Karen and Romeo! More
BEST SERVICES I wanted to drop you a note and thank your company for the excellent service provided by your delightful employee Henry Gal. He provided a wonderfu I wanted to drop you a note and thank your company for the excellent service provided by your delightful employee Henry Gal. He provided a wonderful, professional, relaxing service during my last car service. There are A LOT of good cars in the market but what makes the difference is the high standers of the after sales services that Lexus dealership offered :) and I give credit to the work your people did. I will recommend your dealership to others in the future. More
Excellent I dropped my car was only minutes getting the paper work done, was offered a car to use if needed. I had a ride was told my car would be done by 11am I dropped my car was only minutes getting the paper work done, was offered a car to use if needed. I had a ride was told my car would be done by 11am I should up at 1055 and they where just pulling my car up front. Took only a few minutes to go over the advice required and anything else that it might need. Excellent service my time valued by your staff Henry is great. More