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Lexus of London - Service Centre

London, ON

4.9
964 Reviews

964 Reviews of Lexus of London - Service Centre

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March 19, 2024

The service was very quick and Heather was very pleasant. Happy with the quickness of the service More

by charfulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Thank you very much for the review. Happy to hear you enjoyed the service.

March 16, 2024

I got great information from Lisa and she answered all my questions .She took her time showing me all my purchase options as when I met with her I had to make a quick decision that I hadn’t anticipated More

by Latvanen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Happy to hear that everything went smoothly with your purchase! Thanks again!

February 21, 2024

Always great service from Lexus of London. I never take my Lexus anywhere else than here. Thanks! More

by Jey
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2024

I had an unexpected emergency and needed to get my car looked at. Peter was so kind and took great care of us. He explained what needed to be done and kept us updated every step of the way. It turned what More

by RGB1981
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2024

Took my RX in to get the second key done and was in and out in no time. I didn’t even get my coffee finished! More

by RXguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Excellent product and excellent service. Staff is always friendly and accommodating. Would recommend Lexus of London to anyone looking for a luxury vehicle. More

by Manny Silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

I recently brought my IS in for service and had the pleasure of working with Peter. He clearly explained what work was to be done, and had the vehicle ready ahead of schedule. Overall it was a great ex More

by Patrick
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

The atmosphere at Lexus London is phenomenal. Every time I go there, my experience is great. On two occasions, I have dealt with Heather, and she is always very pleasant, professional, and extr More

by lillian_davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Shanna was very helpful as usual. RMy salesperson always pops over to say hello. Friendly and knowledgeable staff. More

by Lexus Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Shanna . . provided me with excellent service ... not only was she helpful, professional and courteous but she went over and above what was expected in order More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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