Lexus of London - Service Centre

Routine Service over the top It never ceases to amaze me that no matter how simple or how complex the service event is. The staff and Lexus of London always deliver 110%. Just wen It never ceases to amaze me that no matter how simple or how complex the service event is. The staff and Lexus of London always deliver 110%. Just went in for an oil change and winter tire swap out. Of course the SUV got a nice hand wash and interior wipe down. Thanks very much Drew and the entire service team! More

accessibility of servce I am so thankful for the service I receive at Lexus of London. We live far away and depend on using their services when we come to the city. I;ve ne I am so thankful for the service I receive at Lexus of London. We live far away and depend on using their services when we come to the city. I;ve never been disappointed. More

Excellent service! Everyone is so pleasant and caring. Efficient service. My SUV is 10 years old, thanks to that service! I have worked with all of the Service Team - th Everyone is so pleasant and caring. Efficient service. My SUV is 10 years old, thanks to that service! I have worked with all of the Service Team - they are all very good. More

awesome Took my car for service, THey kept me informed all the time and now I don't have to worry something may go wrong. I know everytime I bring my car in Took my car for service, THey kept me informed all the time and now I don't have to worry something may go wrong. I know everytime I bring my car in they will look everything over to make sure it is in top running condition. Love the dealership More

Awesome I absolutely love going to Lexus of London for service. Quality is #1 for the technicians, customer service and representatives. Always so friendly I absolutely love going to Lexus of London for service. Quality is #1 for the technicians, customer service and representatives. Always so friendly and helpful. More

Unbelievable Service I cannot say enough good things about the level of service for Lexus of London and particularly dealing with Romeo Nissan. I bought a pre-owned Maz I cannot say enough good things about the level of service for Lexus of London and particularly dealing with Romeo Nissan. I bought a pre-owned Mazda from them, and after about 2 months I was having issues with the hatchback. Despite them being under no obligation to fix the vehicle as it wasn't under warranty, they took it in not once, but twice to make sure it was fixed properly. They provided me with a courtesy car to use while they had my vehicle, they gave me updates throughout the week, and didn't charge me a dime. Romeo was an absolute pleasure to deal with and made sure to give me detailed updates about what the technicians had done and then explain anything I was unsure of. I have told everyone I know about how great the service is here at Lexus. 10/10 would recommend to ANYONE looking to purchase a car. More

Good! I dropped my car to dealer for maintenance. Nice service, fast, convenient. Explaining everything to the costumer with patience. It was a nice experie I dropped my car to dealer for maintenance. Nice service, fast, convenient. Explaining everything to the costumer with patience. It was a nice experience dealing with Henry Gao. More

Always exceptional service I can't imagine a better experience with a service department...unless it was free!!! I've been dealing with them for 6 years now, and every time h I can't imagine a better experience with a service department...unless it was free!!! I've been dealing with them for 6 years now, and every time has been just great. The service advisors are always helpful, knowledgeable, and very pleasant to deal with, and know and remember you by name. No surprises. And the courtesy vehicles are excellent and make it so much easier to get your vehicle in for service. Daryl More

Professional Services I like the service that my car was delivered to my place. Plus Jack and Helen are very friendly and considerate. The service is very professional. Alt I like the service that my car was delivered to my place. Plus Jack and Helen are very friendly and considerate. The service is very professional. Although we had a bit miscommunication, overall it was a good purchasing experience. More

Service and snow tire installation An excellent dealership with very customer satisfaction centered staff. All work is fully explained and completion time is predicted. The dealership i An excellent dealership with very customer satisfaction centered staff. All work is fully explained and completion time is predicted. The dealership itself is always spotless and very welcoming. More