967 Reviews of Lexus of London - Service Centre
Excellent service. We have found Lexus of London staff to be friendly, accommodating and their vehicle service to be excellent. We have absolutely no reservation in reco We have found Lexus of London staff to be friendly, accommodating and their vehicle service to be excellent. We have absolutely no reservation in recommending the Lexus of London dealership to family and friends. More
After-sale is more than I expecting I have always been a very happy customer. Thanks to my sales Jack, he always gives me heartily suggest once come to my service. Henry who is my servic I have always been a very happy customer. Thanks to my sales Jack, he always gives me heartily suggest once come to my service. Henry who is my service advisor also helped me a lot. Jack always help me book service appointment that makes everything earlier for me. More
Professional Customer service I have had the pleasure, of dealing with Karen Campbell, on many occasions at Lexus. I find that her customer service is amazing and she is very know I have had the pleasure, of dealing with Karen Campbell, on many occasions at Lexus. I find that her customer service is amazing and she is very knowledgable and provides valuable information regarding my car. She treats me with the upmost respect, that makes my experience pleasurable and has given me a lot of confidence in Lexus. Thank you Karen! More
Karen is fantastic Great service all around, friendly and vet knowledgeable team. Nice dealership to wait in. Laid out all options and explained thoroughly. Will be h Great service all around, friendly and vet knowledgeable team. Nice dealership to wait in. Laid out all options and explained thoroughly. Will be happy to return More
Exceptional service I recently had my vehicle service at Lexus of London. Karen Campbell was amazing. She is extremely organized and customer service is obviously very im I recently had my vehicle service at Lexus of London. Karen Campbell was amazing. She is extremely organized and customer service is obviously very important to her. She booked me in right away, followed up with the mechanic and made sure my vehicle was impeccably detailed. I would highly recommend you see her if you want the best service possible. More
The Best!! l have dealt with this dealership for years and have always received great service. We recently bought another vehicle from them and the service depar l have dealt with this dealership for years and have always received great service. We recently bought another vehicle from them and the service department had a lot to do with us coming back. More
Quick & Efficient Service Call Took car in for 6 month check-up... the projected time was to be 1-1/2 hours and I was supplied with a loaner for this period of time. Car was ready ( Took car in for 6 month check-up... the projected time was to be 1-1/2 hours and I was supplied with a loaner for this period of time. Car was ready (and cleaned) as scheduled. The bill was quite reasonable and all points were explained. Great service! More
Service, Etest, Safety check. I just had our winter tires removed and summers installed. The work was completed on time and was very satisfactory. Staff very efficient and friend I just had our winter tires removed and summers installed. The work was completed on time and was very satisfactory. Staff very efficient and friendly. My vehicle was dirty when I left it but was nice and clean when returned to m. More
The service department at Lexus of London The service department with some really good and experienced advisors like Romeo and Karen set the bar really high. I have always maintained that is w The service department with some really good and experienced advisors like Romeo and Karen set the bar really high. I have always maintained that is what good really looks like in looking after the customer needs and that too very professionally. More
Minor issue resolved with Great Service!!! I went in for minor for service today, Andy and Allan helped me with a warranty issue with no problems whatsoever. Thanks to service staff Jeff, Kris I went in for minor for service today, Andy and Allan helped me with a warranty issue with no problems whatsoever. Thanks to service staff Jeff, Kris, Nazir, Darion and Lauren, they were very helpful in resolving my issue. They are always very attentive to any concerns. More