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Lexus of London - Service Centre

London, ON

4.9
967 Reviews

967 Reviews of Lexus of London - Service Centre

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April 19, 2018

Excellent service. We have found Lexus of London staff to be friendly, accommodating and their vehicle service to be excellent. We have absolutely no reservation in reco More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hiscott, Teagan McCombs, Peter Lovenjack
April 19, 2018

After-sale is more than I expecting I have always been a very happy customer. Thanks to my sales Jack, he always gives me heartily suggest once come to my service. Henry who is my servic More

by zheyang121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
April 12, 2018

Professional Customer service I have had the pleasure, of dealing with Karen Campbell, on many occasions at Lexus. I find that her customer service is amazing and she is very know More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2018

Karen is fantastic Great service all around, friendly and vet knowledgeable team. Nice dealership to wait in. Laid out all options and explained thoroughly. Will be h More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2018

Exceptional service I recently had my vehicle service at Lexus of London. Karen Campbell was amazing. She is extremely organized and customer service is obviously very im More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2018

The Best!! l have dealt with this dealership for years and have always received great service. We recently bought another vehicle from them and the service depar More

by Mortgage Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ellsworth, Adam McCallum
April 05, 2018

Quick & Efficient Service Call Took car in for 6 month check-up... the projected time was to be 1-1/2 hours and I was supplied with a loaner for this period of time. Car was ready ( More

by Lockaire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2018

Service, Etest, Safety check. I just had our winter tires removed and summers installed. The work was completed on time and was very satisfactory. Staff very efficient and friend More

by CharliePratt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2018

The service department at Lexus of London The service department with some really good and experienced advisors like Romeo and Karen set the bar really high. I have always maintained that is w More

by Ahluwalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert
March 21, 2018

Minor issue resolved with Great Service!!! I went in for minor for service today, Andy and Allan helped me with a warranty issue with no problems whatsoever. Thanks to service staff Jeff, Kris More

by Nick Paparella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Scott Howe
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