Lexus of London - Service Centre

I have recently had my Lexus 350 RX is for servicing. The availability of either early morning and or evening appointments makes for a very accommodating experience. Karen Campbell always greets me with The availability of either early morning and or evening appointments makes for a very accommodating experience. Karen Campbell always greets me with a smile as she reviews my car's service requirements. She always explains the work required as well as the associated costs. She always arranges for a loaner which is very important to me. Karen makes the service appointment a very nice experience. More

Outstanding level of service On our recent visit to have a dash cam installed in our RX350 we once again received a level of service above our exception. We had the use of a "loan On our recent visit to have a dash cam installed in our RX350 we once again received a level of service above our exception. We had the use of a "loaner" vehicle for the entire duration of the installation and when the work took longer than estimated our car was delivered to our home and the loaner picked up the following day. It is always a pleasure to be served anyone in the entire service team and on this occasion particular thanks to Karen Campbell for her efficiency, courtesy and professionalism. More

The Best Service Department Since I became a Lexus driver about 8 years ago, I have used the Lexus of London service department. The Service staff are top notich - knowledgeable, Since I became a Lexus driver about 8 years ago, I have used the Lexus of London service department. The Service staff are top notich - knowledgeable, helpful, pleasant, quick (but not in a rush). They greet you by name and without being 'gushy', they can't do enough for you. I have no hesitation recommending them to anyone driving a Lexus. More

Kind and Helpful Henry is very kind and patient. He answered and solved all my questions. I had a excellent experience in changing the tires in Lexus of London. Henry is very kind and patient. He answered and solved all my questions. I had a excellent experience in changing the tires in Lexus of London. More

awesome Henry is very kind, responsible and patient. He gave me a good service experience in lexus london and i will definitely recommend their service to my Henry is very kind, responsible and patient. He gave me a good service experience in lexus london and i will definitely recommend their service to my friends. More

Excellent Service I'm a new customer for Lexus, and Lexus of London. My first service experience was flawless, from scheduling to the work being completed on time. Ever I'm a new customer for Lexus, and Lexus of London. My first service experience was flawless, from scheduling to the work being completed on time. Everyone involved was friendly and made you feel important. Thansks! More

Excellent service Very good service from people that care. Getting a loaner car helped a lot. Great product knowledge and helpful advice. This is a very well run ser Very good service from people that care. Getting a loaner car helped a lot. Great product knowledge and helpful advice. This is a very well run service department More

Excellent customer service My wife and I had our 17 NX 16k service yesterday. Service advisor Henry was able to help us and answer all the questions we have. Jack and Helen came My wife and I had our 17 NX 16k service yesterday. Service advisor Henry was able to help us and answer all the questions we have. Jack and Helen came greeted us and brought us coffee. Nice customer service at Lexus of London! More

Excellent services I had an appointment for my car’s oil change and Henry was helping me when I arrived. He was very professional and polite. The service was exceptional I had an appointment for my car’s oil change and Henry was helping me when I arrived. He was very professional and polite. The service was exceptional. More

always have good experience got my car two years ago and come over to have some questions to ask my dealer. Jack not only helped me with my questions but also give the solutions. got my car two years ago and come over to have some questions to ask my dealer. Jack not only helped me with my questions but also give the solutions. also happy with Jack More