967 Reviews of Lexus of London - Service Centre
Excellence Nice guy and really patient , love it Every time I came here he provides the best service I can have . Makes it the best experience Nice guy and really patient , love it Every time I came here he provides the best service I can have . Makes it the best experience More
Great service I only needed an oil change this time. I did not have to wait for my service person. He dealt with my service request efficiently and quickly. The wai I only needed an oil change this time. I did not have to wait for my service person. He dealt with my service request efficiently and quickly. The waiting area is very comfortable, and easy to browse around the showroom. I also appreciate the car wash. More
A very professional dealer. I have purchased 2 cars from this dealer and have very little problem with the 2 Lexus I bought from them. However, I did have to go back for a radio I have purchased 2 cars from this dealer and have very little problem with the 2 Lexus I bought from them. However, I did have to go back for a radio and USB power port issues and they handled my 2 service calls with great care, professionalism.and resolved the issues properly. I highly recommend this car and this dealer.. More
Excellent Service I am happy to bring my car in for service to Lexus of London. They are always friendly, willing to help with my question and I feel I am reasonably ch I am happy to bring my car in for service to Lexus of London. They are always friendly, willing to help with my question and I feel I am reasonably charged for the work performed. I will continue to bring in my car for service. More
Very satisfactory service Regular maintenance service for my LS400 and the work was completed on time without any problems. Service rep. was competent, polite and professiona Regular maintenance service for my LS400 and the work was completed on time without any problems. Service rep. was competent, polite and professional. This gives us confidence in the Lexus organization. More
Couldn't ask for better customer service. As always we received outstanding customer service from the staff at this dealership. Due to adverse weather conditions we were unable to make it for As always we received outstanding customer service from the staff at this dealership. Due to adverse weather conditions we were unable to make it for the originally scheduled service appointment but they accommodated us at short notice with an alternative date that suited our calendar. The level of service, friendliness and willingness to take care of our needs and concerns was first class. More
Prompt, friendly service. Highly recommended! The staff at Lexus of London always go the extra mile to take care of you! Romeo is always very knowledge about the vehicles he works on and is except The staff at Lexus of London always go the extra mile to take care of you! Romeo is always very knowledge about the vehicles he works on and is exceptionally warm and welcoming! More
Lexus London Dealership. This is a clean, professionally run dealership. The showroom/waiting area is exceptionally well maintained so that makes it pleasant for customers to This is a clean, professionally run dealership. The showroom/waiting area is exceptionally well maintained so that makes it pleasant for customers to wait for their vehicles. They always offer a courtesy vehicle if you want to go shopping rather than sit around. The employees are always friendly and courteous. The service is top notch and nothing is pushed to sell more than you require. You vehicle is always cleaned inside and out. Customers come first. Highly recommended. PS: Of course my RX-350 is beyond reproach for comfort and style, which adds to the pleasing experience.. Regards, Jim MacLeod. More
2000 Problems From the first phone call to the last handshake I was treated with respect and professional courtesy . I was told the results of the diagnostics ,wh From the first phone call to the last handshake I was treated with respect and professional courtesy . I was told the results of the diagnostics ,what the repairs would be,the time frame and an estimated cost as well as provided with a new loaner . Henry and the rest of the service staff are great and I highly recommend Lexus of London to anyone for all your auto needs. More
Lexus of London as always I was provided outstanding service. I cannot emphasize enough what a pleasure it is to be a customer of Lexus of London. Amazing! as always I was provided outstanding service. I cannot emphasize enough what a pleasure it is to be a customer of Lexus of London. Amazing! More