Lexus of London - Service Centre

Servicing my vehicle Service and customer care is truly second to none. Customer always comes first and no concern is to small. The level of service I receive is one of th Service and customer care is truly second to none. Customer always comes first and no concern is to small. The level of service I receive is one of the main reasons I will buy another Lexus. More

Always great to see Romeo Always great to have Romeo service you. Not only does he brighten up your day, he goes above and beyond with your vehicle as if it were his own. Always great to have Romeo service you. Not only does he brighten up your day, he goes above and beyond with your vehicle as if it were his own. More

Best Lexus dealership in Canada I used to live in London. I bought my dream car from this dealership in 2014 when they offered me a great deal. Even in my hometown of Ottawa, the two I used to live in London. I bought my dream car from this dealership in 2014 when they offered me a great deal. Even in my hometown of Ottawa, the two Lexus dealerships could not match the deal I was getting. When it came time to purchase, I got the protection package for the car. I moved back to Ottawa 3 years ago. 5 years later, there was a small spot of rust growing on the car. The dealerships in Ottawa would not stand by the protection package I purchased in London, so I called the dealership in London, and they made it all happen. My car was repaired in 2 days, like new, and had a loaner car. They were even accommodating to provide a slightly larger car for my 7 month old in the baby car seat in the back. The long drive there and back was worth it and it was all seamless. I have always dealt with Romeo Nissan and have always been treated with respect, and felt like I was given special attention, when in reality, it’s the service he gives everyone. Chris Pinelli runs an amazing operation, thorough and to the point. The dealership has really good Google reviews and is rated the best dealership in Canada. I am not surprised. If I am to buy another Lexus, I would buy from them without hesitation, and not even bother shopping around. If I were a little closer, I would make the trek for regular service with Lexus of London. Chris and Romeo, keep up te great work! More

Reliable excellent Service Many thanks to Lexus you do it again and again .... brought my ES Hybrid in for service and snows..always feel so good getting back in my clean car af Many thanks to Lexus you do it again and again .... brought my ES Hybrid in for service and snows..always feel so good getting back in my clean car after knowing what was done and any potential questions I had are all answered... Great team work... at the Service Department. Shelby Romeo Adam and Alan amazing so grateful to be looked after so well. Nancy Weber Bates More

Excellent Service Every time we deal there the service is excellent. As I always say, the salesman sells me the first car, the service sells me the next ones. Since o Every time we deal there the service is excellent. As I always say, the salesman sells me the first car, the service sells me the next ones. Since our first Lexus purchased we have continued to purchase Lexus vehicles only. More

Superlatively attentive If you want to feel that YOU MATTER & that you alone are important, then Lexus of London is a MUST business to visit. Their standards of performance a If you want to feel that YOU MATTER & that you alone are important, then Lexus of London is a MUST business to visit. Their standards of performance are indeed superlative. More

Amazing Customer Service I had my Vehicle detailed at Lexus of London. My car was in perfect condition when I picked it up; by far the best detail I have ever had. World class I had my Vehicle detailed at Lexus of London. My car was in perfect condition when I picked it up; by far the best detail I have ever had. World class Customer Service from Romeo and the Service Department. More

Tire "Emergency" Tire Pressure warning light appeared Mon AM. Arrived at Service Mon afternoon no appointment. Romeo diagnosed problem, took car right away. Fixed by Tire Pressure warning light appeared Mon AM. Arrived at Service Mon afternoon no appointment. Romeo diagnosed problem, took car right away. Fixed by 4 PM More

Fast service and the staff are awesome Service and people are very consistent being very nice. Brakes were very low and managed to accommodate me quickly. As usual, they checked out the veh Service and people are very consistent being very nice. Brakes were very low and managed to accommodate me quickly. As usual, they checked out the vehicle for a couple other recommendations. More

Always obliging. I have been dealing with Lexus of London for 16 years and have never been disappointed. They are always courteous and cater to your every need. Work I have been dealing with Lexus of London for 16 years and have never been disappointed. They are always courteous and cater to your every need. Work is done as expected and on-time. More