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Lexus of London - Service Centre

London, ON

4.9
1,009 Reviews

1,009 Reviews of Lexus of London - Service Centre

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February 14, 2020

Excellent Care We have been dealing with the Lexus Family of London for nearly 20 years during which time I have owned 2 Lexus Sedans. My husband took the car for More

by carolorken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen and Carly stand out in my mind but absolutely everyone who has touched our car is tops with us., Carly Vandermolen
February 11, 2020

Battery replacement Once again, my service experience was excellent. I was treated courteously and in an efficient manner. Not only was my battery replaced, but my electr More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2020

Had a great service experience at Lexus of London. Shelby is an excellent service advisor who goes above and beyond. It is easy to recommend Lexus of London to family and friends. More

by sonnycheng92
Recommend Dealer
Yes
Employees Worked With
Shelby Chisholm
January 22, 2020

tire repair London Lexus is always great and Romeo, our service rep has always gone above & beyond. He took my call after closing and was able to get the car fixe More

by cmacrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2020

They are very professional and accommodating in every area. Service adviser Shelby provided me with exceptional service, with updates on the work being done on my vehicle. Work done on time per estimate. More

by tonymazzotta29
Recommend Dealer
Yes
Employees Worked With
Shelby Chisholm
January 11, 2020

Lexus of London is simply outstanding in all areas. My extended family and friends have purchased or service over 10 vehicles here. You will not find a better dealership anywhere. Service is professionall More

by Ed582
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum
January 08, 2020

Arrived without an appointment. Amanda was excellent in addressing our needs. I would recommend her to anyone. We needed a new battery. Lexus of London is an outstanding dealershi More

by sbouskill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda, Allan Calvert
December 20, 2019

Looking for an rfid blocking device We had heard on the news that Lexus dealers were offering their clients these rfid blocking devices. When I called the reception put me through to sa More

by westelakenart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gittens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
December 18, 2019

Exceptional Level of Service I recently brought my newly purchased Certified Pre-Owned Lexus in for servicing and repairs. Romeo, the service advisor, went well beyond to ensure m More

by Wshum
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2019

Top Notch Have owned Lexus vehicles for over 20 years and any interaction with the staff at Lexus of London has been a pleasant , professional and friendly expe More

by sinthree43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly VanderMolen, Shelby Chisholm
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