Lexus of London - Service Centre

service Pleasant experience. Prompt, courteous and thorough. My first time in for service and I would recommend this dealership. They are busy and it is best Pleasant experience. Prompt, courteous and thorough. My first time in for service and I would recommend this dealership. They are busy and it is best to book regular appointments well in advance. More

I got my snow tires on I thank Romeo for his service as always--The snow in London came early and the dealership had a hard time fitting everyone in.Thanks so much I thank Romeo for his service as always--The snow in London came early and the dealership had a hard time fitting everyone in.Thanks so much More

Outstanding customer Service My RX 350 16,000km service was needed, but I was unable to get myself down too the Lexus of London because my schedule was full. I live 100km from L My RX 350 16,000km service was needed, but I was unable to get myself down too the Lexus of London because my schedule was full. I live 100km from London. I was able to schedule my vehicle for service , and have Allan Calvert from Lexus of London, who lives near by take it with him to work, and gave me a loaner to use. The service work was completed and Allan drop the off in my drive way, at the end of the day. Thank you for your outstanding Customer Service. More

Recent Service Romeo is very customer focused and goes above and beyond to ensure you are looked after. That said as there is not the backing Service Techs to do al Romeo is very customer focused and goes above and beyond to ensure you are looked after. That said as there is not the backing Service Techs to do all the required work... I now need to return for work required under Warranty in January. More

Thank you for the excellent service experience. Even though I purchased the car elsewhere, I have been made to feel welcome and at home at each visit. Shelby has been very good at communicating every s though I purchased the car elsewhere, I have been made to feel welcome and at home at each visit. Shelby has been very good at communicating every step along the way. Thank you. More

Service Par Excellence I want to thank Shelby at Lexus of London for working through some issues that surfaced with my winter rims and tires. She went above and beyond to sa I want to thank Shelby at Lexus of London for working through some issues that surfaced with my winter rims and tires. She went above and beyond to satisfy my needs despite being very busy as indicated by the number of vehicles in for service including winter tire switch-overs. Thank you so much!! More

Excellent service! Friendly , pleasant and a willingness to help. Great personality, knowledgable and a terrific asset for Lexus London. I will request her assistance on Friendly , pleasant and a willingness to help. Great personality, knowledgable and a terrific asset for Lexus London. I will request her assistance on my next service visit. Thanks Shelby. More

Very good experience I am very satisfied with everything you have done for me. Installing snow tires and oil change. Also complementary cleaning and washing my car. Thank I am very satisfied with everything you have done for me. Installing snow tires and oil change. Also complementary cleaning and washing my car. Thank you very much. More

Exellent Great staff and Service team. The Lexus dealership is a reflection of proper training including great customer service and well trained Sales staff. K Great staff and Service team. The Lexus dealership is a reflection of proper training including great customer service and well trained Sales staff. Keep up the good work ! Much appreciated. More

Romeo is a great service rep. I have experienced excellent customer service from Romeo over the years . I brought my vehicle in to be serviced the other day and it was completed in a quick and effic excellent customer service from Romeo over the years . I brought my vehicle in to be serviced the other day and it was completed in a quick and efficient manner. I will continue to use Romeo as my service rep. More