Back

Lexus of London - Service Centre

London, ON

4.9
967 Reviews

967 Reviews of Lexus of London - Service Centre

Sort by
April 09, 2020

Excellent Service Always a pleasure visiting Lexus of London. Recently had RX serviced along with tires changed, Karen was very professional and service was completed More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2020

Service for air-bag replacement Many thanks to Ms. Campbell for her outstanding service to me personally. I would certainly recommend anyone to this dealership for sales, warranty a More

by Methuse
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2020

Simply the 'BEST' This is the second Lexus we've bought from Lexus of London. I've had 4 BMW's a Volvo and Mazda and the Lexus is by far the very best - for quality, de More

by elcollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2020

Completely satisfied Very comfortable to await car with coffee etc available. They did what they had to do quickly. When appropriate a loaner is available and offered. Sta More

by juliapigache
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hiscott, Henry Gao
March 20, 2020

Great Service Every Time Looked after my service needs quickly and completely. Outstanding focus on doing the job right. Always ensure my vehicle is in top running order. My f More

by jpheindl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2020

Great service. Service to be done was described to me before and results were reviewed with me after the service. Car came back clean and on time More

by Peter
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Lexus of London responded

Hi Peter! Thank you for sharing your feedback about your service experience with Romeo. Looking forward to welcoming you back at Lexus of London soon.

March 18, 2020

Tire Service I worked with Romeo and as always received terrific service. My tires were not in so Romeo arranged for a loaner car for me. I appreciate the great se More

by Rick Knox
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum
Mar 19, 2020 -

Lexus of London responded

Hello Rick! We are pleased to hear a loaner vehicle was arranged for you and your service appointment and Romeo was able to get you looked after and on your way! Thank you for your business, we look forward to welcoming you back to Lexus of London soon!

March 17, 2020

Fantastic Service! Since purchasing our two new Lexus vehicles in 2017, we have gone nowhere but Lexus of London for servicing...because there is nowhere that offers suc More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hiscott, Henry Gao
Mar 19, 2020 -

Lexus of London responded

Hi Glen, Congratulations on the purchase of your 2017 Lexus! We are pleased to hear about your positive experience during your service visits and want to hank you for your business! We look forward to welcoming you back to Lexus of London soon!

March 07, 2020

Quality Service Friendly,welcoming personnel. Clean, comfortable waiting area. It was near lunchtime when our service was scheduled and we are from out of town so w More

by ngswatkow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2020

It is first class. Looked after me from the word "Go". I left my oil change to the last minute and then had an unplanned, long road trip to go on. They worked in the oil change the same day. Thank you More

by Nellie B
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
43
...