Lexus of London - Service Centre

Appointment started 1-hour later than promised, and I wasn’t advised of the delay. A 2-hour wait time have snow tires installed way too long. wasn’t advised of the delay. A 2-hour wait time have snow tires installed way too long. More

Excellent service. Could not have asked for my snow tire purchase and installment to go any better. Carmen was professional, helpful and everything was done in good time. Many thanks! purchase and installment to go any better. Carmen was professional, helpful and everything was done in good time. Many thanks! More

As always a totally professona ,lfirst rate experience. My service advisor Carmen Jones, explained everything in detail when I dropped off the vehicle, and when I picked it up. She arranged a loaner vehicl My service advisor Carmen Jones, explained everything in detail when I dropped off the vehicle, and when I picked it up. She arranged a loaner vehicle which was appreciated. Dr. Steve Bajura More

I love Lexus, always have good service. I was disappointed that day !!! My service was a simple light bulb change which would have only been 40 minutes , but I was there for 2 hrs. other than disappointed that day !!! My service was a simple light bulb change which would have only been 40 minutes , but I was there for 2 hrs. other than that it was a pleasant visit More

Chris P is a great leader and has assembled an even stronger team under him. Lexus of London’s service and attention to detail is top shelf! I have recommended them to family and friends!👍 stronger team under him. Lexus of London’s service and attention to detail is top shelf! I have recommended them to family and friends!👍 More

Everyone was kind to me.I will use again next time.I Everyone was kind to me. I will use again next time. I especially liked the friendliness of the service desk. Oh, the coffee taste was ㅠㅠ. Everyone was kind to me. I will use again next time. I especially liked the friendliness of the service desk. Oh, the coffee taste was ㅠㅠ. More

Excellent as always. I will be your lifelong customer. There was a problem in order and they fixed like a 5 start hotel white glove service. There was a problem in order and they fixed like a 5 start hotel white glove service. More

Service personnel are friendly, welcoming, knowledgeable & answer any questions in a straightforward manner. Everything one would expect. Would highly recommend Lexus of London service to everyone. & answer any questions in a straightforward manner. Everything one would expect. Would highly recommend Lexus of London service to everyone. More

As always it is a pleasant experience visiting the service department at Lexus of London. The dealership is top notch and all staff are very pleasant to deal with. A courtesy vehicle was awaiting for service department at Lexus of London. The dealership is top notch and all staff are very pleasant to deal with. A courtesy vehicle was awaiting for me during my service. Upon returning to the dealership my vehicle was cleaned and washed as usual. Keep up the fine work and experience. More

Very pleased with the customer service I was provided by Karen, she answered all my questions and was friendly. I will continue to book my future services with her. Karen, she answered all my questions and was friendly. I will continue to book my future services with her. More