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Lexus of London - Service Centre

London, ON

4.9
1,009 Reviews

1,009 Reviews of Lexus of London - Service Centre

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March 19, 2021

Three RX350's later and I continue to be very satisfied Three RX350's later and I continue to be very satisfied with the service department at Lexus of London. Lexus of London is second to none for their More

by Happy Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Going on almost 4 years of outstanding service on my Lexus vehicles. Special thanks to Adam McCallum, a Service Manager who knows how to make things right! Minor mishap in my last service appointment, a More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum
March 16, 2021

Lexus of London is an outstanding dealership not just for the thrill of purchasing a new Lexus but also for their service and attention to detail. The Service experience from Karen to the Technicians and the More

by Ed582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum
March 13, 2021

First time visit, I was very happy with the service and the fact that the technicians were able to repair a problem on the same day that wasn't scheduled, helped me a great deal. Car came back clean and th More

by chooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARMEN Jones
March 12, 2021

Carmen always goes above and beyond. She is a service rockstar! Can't say enough good things about her and her exceptional customer service skills. More

by nedwards0121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARMEN Jones
March 12, 2021

It means the World to us that your dealership does the little things that matter - My husband was stressed about the thought of sitting waiting for the vehicle for 1 1/2 hours - you providing the loaner More

by paula
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

Consistently going the extra mile to add good service and satisfaction during about a dozen maintenance service visits over the past 5 years for us More

by jcbudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

Had to do a quick appointment on a problem I was having with a tire. Karen was able to fit me right in get things fixed and also work in some other service items I was almost do for anyway to get things do More

by boydell
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2021

Consistently customer focused, any work performed has always been as described. Frequently have a loaner available if need be. Washing my car after service is always appreciated. More

by Ray W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mann, CARMEN Jones
February 24, 2021

We have been a Lexus of London client for the past 5 years. All of our visits be it sales or service have been good experiences. Yesterday's service was a step up. Dale's attention from start to fini More

by abmcleod7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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