Lexus of London - Service Centre

This the classiest car dealer I have ever dealt with. Everything about it is class, from the premises through the people to the facilities. It is very businesslike; people are professional and knowledgea Everything about it is class, from the premises through the people to the facilities. It is very businesslike; people are professional and knowledgeable, yet very pleasant. More

Very impressed with the service at Lexus of London. Karen Campbell is customer focused and extremely helpful and pleasant. All of the staff are professional and abide by the COVID-19 protocol. I would highly Campbell is customer focused and extremely helpful and pleasant. All of the staff are professional and abide by the COVID-19 protocol. I would highly recommend! More

Service was timely and met all expectations.Kept updated on progress and service completed as requested.All staff were professional and friendly.Waiting area was comfortable on progress and service completed as requested.All staff were professional and friendly.Waiting area was comfortable More

Overall it was good.I was even more grateful for Overall it was good. I was even more grateful for finishing it on time. Thanks. I am going to visit again next service schedule time. Overall it was good. I was even more grateful for finishing it on time. Thanks. I am going to visit again next service schedule time. More

Dale greeted me on time and completed all the necessary “paperwork” explaining what needed to be done. He later called me at home to inform me that my car was ready for pickup. I was able to have a loner c “paperwork” explaining what needed to be done. He later called me at home to inform me that my car was ready for pickup. I was able to have a loner car for the morning. Karen served me immediately when I returned and assisted me in meeting Sue Vincent. All very efficient with no inconvenience to me. The car was was appreciated. Thank you. More

Very disapointed . Expected my service to take 'about an hour' I arrived early, as I know scheduling can be a problem. When I got the vehicle back all my dfriving position adjustments had disapeared, even t hour' I arrived early, as I know scheduling can be a problem. When I got the vehicle back all my dfriving position adjustments had disapeared, even the side mirrors. This is not what I recall from previous visits. More

I am 90 years old and only able to walk with the help of 2 walking sticks. I was helped to my chair so I wouldn't slip on the polished showroom floor and also helped to my car so I wouldn't slip on the f 2 walking sticks. I was helped to my chair so I wouldn't slip on the polished showroom floor and also helped to my car so I wouldn't slip on the frozen parking lot. This is exceptional service. More

Always excellent service. Will continue. Treated with absolute curtesy. I wish I needed one of your new cars. Alex Vardanis 143 Wychwood Place, London,Ontario. 519 471 7811. absolute curtesy. I wish I needed one of your new cars. Alex Vardanis 143 Wychwood Place, London,Ontario. 519 471 7811. More

Exceptional service as always. They start service the exact time your appointment is and tell you when it will be done. They value the customer. I believe her name is Karen who works in the service depar exact time your appointment is and tell you when it will be done. They value the customer. I believe her name is Karen who works in the service department but she is very kind and considerate. Romeo is excellent too.I have no reason to go anywhere else. More

Appointment started 1-hour later than promised, and I wasn’t advised of the delay. A 2-hour wait time have snow tires installed way too long. wasn’t advised of the delay. A 2-hour wait time have snow tires installed way too long. More