Lexus of London - Service Centre

First time visit, I was very happy with the service and the fact that the technicians were able to repair a problem on the same day that wasn't scheduled, helped me a great deal. Car came back clean and th the fact that the technicians were able to repair a problem on the same day that wasn't scheduled, helped me a great deal. Car came back clean and the loaner I received was a very nice vehicle. Very impressed ! Christopher Hooper More

Carmen always goes above and beyond. She is a service rockstar! Can't say enough good things about her and her exceptional customer service skills. rockstar! Can't say enough good things about her and her exceptional customer service skills. More

It means the World to us that your dealership does the little things that matter - My husband was stressed about the thought of sitting waiting for the vehicle for 1 1/2 hours - you providing the loaner little things that matter - My husband was stressed about the thought of sitting waiting for the vehicle for 1 1/2 hours - you providing the loaner, giving the car a wash are above and beyond and why we will continue to bring our vehicle to you for service - Thank you More

Consistently going the extra mile to add good service and satisfaction during about a dozen maintenance service visits over the past 5 years for us satisfaction during about a dozen maintenance service visits over the past 5 years for us More

Had to do a quick appointment on a problem I was having with a tire. Karen was able to fit me right in get things fixed and also work in some other service items I was almost do for anyway to get things do with a tire. Karen was able to fit me right in get things fixed and also work in some other service items I was almost do for anyway to get things done all at once and efficiently. Among the reasons I continue to maintain that this Dealership service department is easily the best I have ever dealt with. More

Consistently customer focused, any work performed has always been as described. Frequently have a loaner available if need be. Washing my car after service is always appreciated. always been as described. Frequently have a loaner available if need be. Washing my car after service is always appreciated. More

We have been a Lexus of London client for the past 5 years. All of our visits be it sales or service have been good experiences. Yesterday's service was a step up. Dale's attention from start to fini years. All of our visits be it sales or service have been good experiences. Yesterday's service was a step up. Dale's attention from start to finish was exceptional. We recommend Lexus of London at every opportunity. More

Excellent service. Very polite people working there.Good explanation of the work that was being done and why. Nice bright showroom with plenty of new cars to look at and dream of having. explanation of the work that was being done and why. Nice bright showroom with plenty of new cars to look at and dream of having. More