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Lexus of London - Service Centre

London, ON

4.9
1,009 Reviews

1,009 Reviews of Lexus of London - Service Centre

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June 23, 2021

Lexus of London is a pleasant Dealership to visit .All personal are very professional and ready to help you. Specifically, Dale Craig and Karen Campbell in the Service Dept.will explain in detail what se More

by emachuletz
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

They know what they are doing and provide excellent service. The bill was appropriate and fair. More

by Lash
Recommend Dealer
Yes
Employees Worked With
Cameron Stevens helped me big time with the managing of my AC system and the phone. Very pleasant young man!, CARMEN Jones
June 17, 2021

Very efficient and considerate. The valet service for covid times was appreciated. Is great to get the car returned shining and spotless clean both inside & outside More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2021

Service department was able to fit me in at the last moment and got my clock working within 15 mins. Dale even made sure my car was washed. More

by Mike
Customer Service
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2021

As usual another great service call. They picked it up for me and returned it looking better than it looked going in. Many thanks for a all your help! More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

Excellent service. Appreciate the car pick-up and delivery service to Sarnia. Couldn't have had service otherwise. The best car dealer we have been involved with in our 50 years of buying cars. More

by Gary S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2021

Tire punctured near the shoulder. They tried the less expensive patch, but it did not hold. When a new tire was required they waived part of the installation. I felt they were very fair. Carmen was great More

by Jk1091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARMEN Jones
May 23, 2021

Carmen was outstanding .... what more can I say? why does this have to be 25 words the service was definitely better than the survey .... .na na na na na na na More

by dave.coffell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
CARMEN Jones
May 21, 2021

Always friendly, provide useful suggestions, were able to answer any questions I had. Very organized and straight forwards. Always a good experience coming into the Lexus dealership. More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
May 20, 2021

I’ve been a Lexus customer for over 25 years and have never had anything but excellent service. Staff always very friendly and helpful. I would definitely recommend them to anyone considering buying a More

by jannetde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARMEN Jones
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