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Lexus of London - Service Centre

London, ON

4.9
965 Reviews

965 Reviews of Lexus of London - Service Centre

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November 19, 2021

Not at all happy this visit as an appointment at 1 took until 4…. Just putting on snows! More

by Heather
Customer Service
Recommend Dealer
No
Employees Worked With
Whoever puts on snow tires!
November 19, 2021

I am always pleased with the service I get from Lexus of London. I choose them everytime! More

by jdbradt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Am impressed by the staff, very polite, attentive and helpful.Seeing a deaf mechanic to me was impressive. More

by Jabu
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Wonderful service from start to finish. Professional, Wonderful service from start to finish. Professional, efficient experience. Always leave with nice clean vehicle. More

by Colin and Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

I have experienced a high level of service along with courteous and friendly assistance for more than twenty years. More

by e.davy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARMEN Jones
November 17, 2021

I asked for psi in tires to been left as is,mechanic's don't seem to look at Dale's notes, not a big issue, More

by oldkwdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

2 hours to change to my winter tires is way to much time ! coffee OK More

by rneatby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

Everybody I have interacted with at Lexus of London have been exceptionally pleasant and extremely helpful. It is a pleasure to go to the dealership to have your Lexus service. More

by john_bradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaela Pineda, CARMEN Jones
November 16, 2021

Love this dealership so much that I have bought four RX SUV and the service department does an exceptional job More

by Betty Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARMEN Jones
November 16, 2021

Always a pleasure to deal with Lexus of London. Always prepared with a loaner the minute I walk through the door. Customer Service here is amazing! More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : His name was Dale....not sure of the last name but a gem.
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