Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
964 Reviews of Lexus of London - Service Centre
Sort by
March 26, 2022
The last visit getting my winter tires changed, was a pleasure. Friendly & polite staff. Car was done within the time I requested. pleasure. Friendly & polite staff. Car was done within the time I requested. More
by mvharasym
Employees Worked With
March 25, 2022
Thank you for notifying me when I need a service. Service Dept. employees were friendly, polite, and very knowledgeable. Service Dept. employees were friendly, polite, and very knowledgeable. More
by RefaatHadi
March 25, 2022
Service is always superb, vehicle is always washed nice upon pick up and employees are always very friendly. upon pick up and employees are always very friendly. More
by Bevgreene1
Employees Worked With
March 25, 2022
Excellant service. The staff who work there are very experience and kind. The gentleman who directs you into the garage paid extra attention to guide you in and to ens The staff who work there are very experience and kind. The gentleman who directs you into the garage paid extra attention to guide you in and to ensure you had what you needed from the car while you wait. The staff who work are responsible for your booking are always pleasant. I believe her name is Karen Campbell (on her name tag) has always gone out of her way. Her co-worker has always been attentive as well. I do not know his name but it is worth mentioning More
by Lexus
March 15, 2022
LEXUS OF LONDON by far is the best dealership in London. Not only the Lexus vehicles are outstanding, but the service no matter what department you are dealing with, you are treated very special with respec Not only the Lexus vehicles are outstanding, but the service no matter what department you are dealing with, you are treated very special with respect and understanding. They listen and they do their upmost in having you leave with satisfaction. We bought our Lexus RX350 in 2010 and have had it serviced only at Lexus. It is still like brand new and because of the reliability of this vehicle we are staying with Lexus. We are although hoping Lexus will come out with an all electric model. More
by Moshe
March 13, 2022
Found all personnel at the dealership reliable and relevant with a timely approach. I’ve visited a couple of times and have work done at no charge. I will continue to recommend this dealer to friends relevant with a timely approach. I’ve visited a couple of times and have work done at no charge. I will continue to recommend this dealer to friends. More
by Gerald Symonds
Employees Worked With
Don’t recall name
March 12, 2022
Great service, in and out in the time the service advisor told me. Excellent experience. told me. Excellent experience. More
by w.keith.lawson
Employees Worked With
March 11, 2022
Fantastic service and great customer appreciation! Looking forward to bringing my vehicles here in the future. Looking forward to bringing my vehicles here in the future. More
by Bray122
March 10, 2022
The customer service at this dealership is excellent. Adam McCallum always goes above and beyond to make sure my car repairs are done on time, and went out of his way to grab my summer tires for me to sa Adam McCallum always goes above and beyond to make sure my car repairs are done on time, and went out of his way to grab my summer tires for me to save me an extra trip! Everyone in there is always so helpful and you never feel like you are bothering anyone when you have a question to ask or have to wait somewhere. Everyone looks like they enjoy working there and it’s nice to see that at a place of employment More
by Stefsalinitri
Employees Worked With
Adam McCallum
February 25, 2022
I have been very happy with this dealership. Friendly approach of the sales department, prompt service, option of valet pick up from out of town cars are some of many advantages to deal with Lex Friendly approach of the sales department, prompt service, option of valet pick up from out of town cars are some of many advantages to deal with Lexus of London. I have been a customer since 2012 and will remain so. More
by Stork
Employees Worked With
