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Lexus of London - Service Centre

London, ON

4.9
964 Reviews

964 Reviews of Lexus of London - Service Centre

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June 18, 2022

The entire service front desk team is very pleasant to work with. In particular, Karen clearly explained what service was required, the cost and timing. More

by Ldoerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Thank you for taking the time to leave Karen a 5 Star review! Have an amazing weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 16, 2022

Karen was great- great service! ! Impressed with the detail on the car that was included More

by Robmailing0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hello! Thank you for taking the time to leave a 5 Star Review for Karen! Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 16, 2022

My experience with Lexus of London so far has been nothing but exceptional. I dealt with Romeo Nissan each time and feel that I was treated very well even though my Lexus was purchased second hand and More

by cfarnand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hello! Thank you for taking the time to leave such a lovely review about your experience with Romeo! He's the best! Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 15, 2022

Excellent service, very patient explaining things and answered all questions. Friendly environment and very helpful. More

by Vashtiramsewak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Thank you for taking the time to leave a 5 Star Review! Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 15, 2022

Great service and the Best cars in the market in my opinion Am already in line for the hybrid with the small amount of plug in capacity coming out next year. I love my 2017 lexus hybrid More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hi Denise! Thank you for taking the time to leave a 5 Star Review! Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 10, 2022

Was not ready when as told. How ever beyond that everything was good and people very friendly More

by Chetpiwow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

it's always great dealing with Romeo, Karen and the Lexus of London team. I've know these folks since 2014 when i got my Lexus.. You know a workplace is good when you have very low turnover of staff.. More

by gerrygibbs550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Great service, above and beyond. People here go out of their way to give you good service. More

by Is250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2022

The service people at Lexus of London are always exceptional. Most recently, I was helped by Dale when I put in a call for help. Dale responded very quickly and in a concerned manner. When I had the More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

Karen made our the whole process of ordering and getting our new tires installed very easy and enjoyable. She is very friendly, professional & was very accommodating to our needs. A true asset to your dea More

by aevans697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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