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964 Reviews of Lexus of London - Service Centre
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July 29, 2022
The service was excellent. I received a detailed analysis of the work done and possible future things to lookout for. The staff is very kind. I also received a lot of great inf I received a detailed analysis of the work done and possible future things to lookout for. The staff is very kind. I also received a lot of great info from Sue in the sales department. More
by David
Employees Worked With
July 29, 2022
Always friendly and knowledgeable staff. Work was done complete and on time for me again this time Work was done complete and on time for me again this time More
by Chris
Employees Worked With
July 29, 2022
Always a pleasure to get my service done at Lexus of london. Karen responded quickly to my query for a quote and Romero looked after me very well, as usual, when I brought my vehicle in for the quoted london. Karen responded quickly to my query for a quote and Romero looked after me very well, as usual, when I brought my vehicle in for the quoted service. More
by Frankb
July 21, 2022
Had my first oil change yesterday. I couldn’t have been happier! It was quick and easy, and my car was cleaned inside and out! Romeo helped me, answered my questions and helped me clea I couldn’t have been happier! It was quick and easy, and my car was cleaned inside and out! Romeo helped me, answered my questions and helped me clean a few things inside my car. He also offered help for anything in the future. Amazing service! Thanks Romeo! More
by jenny-miller
Employees Worked With
July 17, 2022
Service department personnel are friendly and efficient. Offered good advice and answered my questions. Disappointed in sales staff. Did not acknowledge me in any way, if I was thinking of trading in my Offered good advice and answered my questions. Disappointed in sales staff. Did not acknowledge me in any way, if I was thinking of trading in my RX I would not be inclined to buy here. More
by mature
Employees Worked With
July 15, 2022
My appreciation to Karen and Romeo who are the remarkable front of an equally remarkable team of technicians in the back. Lexus attention to detail and keeping the customer in the loop is remarkable. And the front of an equally remarkable team of technicians in the back. Lexus attention to detail and keeping the customer in the loop is remarkable. And then there's the carwash! What more can I say. More
by drnick
July 12, 2022
Service is always courteous, patient, professional, personal, prompt and with excellent quality. Always a relaxed environment personal, prompt and with excellent quality. Always a relaxed environment More
by JET
July 07, 2022
Service provided by Lexus of London is always trustworthy, professional, and courteous. Their attention to excellence is noticed and appreciated. trustworthy, professional, and courteous. Their attention to excellence is noticed and appreciated. More
by Prinziec
Employees Worked With
June 27, 2022
Needed a brake re-line. Was treated to a very incredible service experience. From the call into Nicole to the execution via Romeo, about a 15 out of 10!!! Incredible!!! Di Was treated to a very incredible service experience. From the call into Nicole to the execution via Romeo, about a 15 out of 10!!! Incredible!!! Did more than just their job, demonstrated that they really cared to be sure we were more than satisfied. Thank you!! More
by s.trentpeever
June 22, 2022
The service I get at Lexus is why I keep coming back. The smooth ride is another reason I love my car and will definitely buy another. The smooth ride is another reason I love my car and will definitely buy another. More
by jan20dianne
Employees Worked With
