Lexus of London - Service Centre

Nice staff, they offered drop off and pick up if you can’t wait the car to be fixed. But I am not sure why I had the following problem :I went for service 3 .the lighting system went on and off many tim can’t wait the car to be fixed. But I am not sure why I had the following problem :I went for service 3 .the lighting system went on and off many times just after the service, I never had this problem before. they said alignment needs adjustment, even though , we never feel that . I paid 170$ Then I found a day later if I took off my hand from the steering wheel 🛞 my car is moving to the right in a straight street 😔 More

Awesome service. Very professional and knowledgeable. Went in for winter tire change over and an oil change and they told me that I didn't require an oil change yet Very professional and knowledgeable. Went in for winter tire change over and an oil change and they told me that I didn't require an oil change yet. Very Honest. I had a wonderful experience. More

Great service, friendly greeting, great staff members. Felt very welcome and appreciated. Thank you again! Felt very welcome and appreciated. Thank you again! More

Commitment timely service honesty reliability respectful environment and friendly highly experience in all areas perfect team work staff environment and friendly highly experience in all areas perfect team work staff More

Always great service, they explain everything needed, provide a loaner, keep me updated and have the car done when promised. provide a loaner, keep me updated and have the car done when promised. More

Another exceptional service experience. Dale Craig listened to my specific requests for a Florida winter stay (i.e. car must run A-1 until I return in April 2023) and they were done properl Dale Craig listened to my specific requests for a Florida winter stay (i.e. car must run A-1 until I return in April 2023) and they were done properly. Attention to detail and customer satisfaction are hallmarks of Lexus of London. More

Karen and Romeo are the face of Lexus of London and much appreciated by this longtime customer. appreciated by this longtime customer. More

GREAT SERVICE. CLEAN NEAT BUILDING. HELPFUL ADVICR SURVEY US TOO BOSSY. ONE CANT BE BOSSY WHEN DOING VOLUNTEER WORK. COMPLETING A SURVEY IS VOLUNTEER WORK. CLEAN NEAT BUILDING. HELPFUL ADVICR SURVEY US TOO BOSSY. ONE CANT BE BOSSY WHEN DOING VOLUNTEER WORK. COMPLETING A SURVEY IS VOLUNTEER WORK. More

Absolutely excellent service. They really look after their customers.. Especially Karen and Romeo. Also had good chat with Cris - GM They really look after their customers.. Especially Karen and Romeo. Also had good chat with Cris - GM More

It’s always a pleasant experience servicing my vehicle at Lexus of London! Romeo, Nicole, Karen, Dale, and the new guy are all well versed in providing excellent service! Lexus of London! Romeo, Nicole, Karen, Dale, and the new guy are all well versed in providing excellent service! More