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Lexus of London - Service Centre

London, ON

4.9
964 Reviews

964 Reviews of Lexus of London - Service Centre

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November 19, 2022

Vehical was ready when told at check in, but 3 hrs for tires on rims winter change seemed long. Would have been nice to know it would take that long when booked. More

by bill_perry
Recommend Dealer
Yes
Employees Worked With
Arden Dalipi
November 18, 2022

Pleased with your staff and your approach to service. Prompt, accurate reliable and well versed in your products. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

In particular, service at Lexus of London has been outstanding. We value the personal touch provided by your staff. More

by turnbull
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

Lexus of London service department demonstrates positivity and professionalism. They listen to me, answer my questions, and made sure they kept me informed about progress on the vehicle. We also ap More

by jiminyg
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

Always have had confidence in the staff at this location and feel that I have been treated very well. This is a huge factor when deciding on a new vehicle purchase! More

by yoursterlingchoice
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

Great service, prompt attention to customers, good suggestion on best maintenance service based on what I was looking for. More

by rgrenier
Recommend Dealer
Yes
Employees Worked With
Arden Dalipi
November 09, 2022

Had a great experience with Dale. Best service we have ever had. He was very helpful. More

by JP
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2022

Great service and Karen is awesome. She's really on the ball, even calling me when I called and didn't leave a msg. More

by not2blue
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

From Jordan Sanchez in sales, Romeo Nissan service advisor ( and new service advisor, Arden), to Ryan Welsh in parts a big thank you. I appreciate your professionalism and I know I'm definitely at the More

by woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Welsh
November 04, 2022

Trust is the quality that comes to mind when dealing with Lexus of London. I wouldn’t consider an alternate site for servicing my car. Thank you Karen for your friendly and competent assistance. More

by GAS
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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