1,009 Reviews of Lexus of London - Service Centre
After one year and a half of coming to this dealership from Oakville I finally had a nice salesperson approach me with a kind smile and friendly words...Lisa Ali. Before this encounter only Dale from serv from Oakville I finally had a nice salesperson approach me with a kind smile and friendly words...Lisa Ali. Before this encounter only Dale from service gave me the time of day whom is great!!! I was convinced if I was to trade in any of my two vehicles I would go back to Oakville since they are all friendly and approachable. More
Dale was his usual helpful self. He explained which services were necessary based on my driving habits. Also, he had the recent Limited Service Campaign performed at the same time, He explained which services were necessary based on my driving habits. Also, he had the recent Limited Service Campaign performed at the same time, thus eliminating the need for another appointment. Once again, he met my expectations! More
Lexus London has a team of professionals that served their clients with care and skills. I have deal with them since 2012 with 3 brand new Lexus purchased from them. I was never let down before and espe their clients with care and skills. I have deal with them since 2012 with 3 brand new Lexus purchased from them. I was never let down before and especially with the leadership in its service department by Romeo who consistently performed with excellences and professionalism that clients like me keep coming back. Good way to go Lexus of London ! More
It was an extremely positive experience at lexus of London.The staff welcomes you once you enter the dealership and listens carefully to address every need. It is always a pleasure to interact with the London.The staff welcomes you once you enter the dealership and listens carefully to address every need. It is always a pleasure to interact with the staff who truly care about solving any and all concerns. More
Shanna and the staff always keep our vehicles in great running condition. Romeo has a great team. running condition. Romeo has a great team. More
I have owned a Lexus for many years now and always receive exceptional service. The communication is prompt and professional. They do what they can to make the service of my vehicle seamless including receive exceptional service. The communication is prompt and professional. They do what they can to make the service of my vehicle seamless including picking up my vehicle and returning it. More
What truly sets Shanna apart is her incredible communication skills. She kept me updated throughout the entire process, ensuring that I was never left wondering about the status of my vehicle. She communication skills. She kept me updated throughout the entire process, ensuring that I was never left wondering about the status of my vehicle. She’s not only efficient but also genuinely cares about her customers’ satisfaction, and it shows in every interaction. More
Romeo Explains the required services so I leave confident my car is in good condition confident my car is in good condition More
I can feel that the service is very attentive and meticulous, it is very professional for me. meticulous, it is very professional for me. More
I appreciated the manner in which I was looked after during my recent visit to the dealership to have my winter tires removed. Although I was earlier for my appointment I was taken in right away. I ha during my recent visit to the dealership to have my winter tires removed. Although I was earlier for my appointment I was taken in right away. I have a credit card type key with a low battery and that was replaced and car returned in a reasonable time and cleaned inside and out. Several individuals in the dealership spoke to me by name while I waited and I had a latte and a snack. Very satisfied. More