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Lexus of London

London, ON

4.9
4,184 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,184 reviews

May 30, 2024

Sue Vincent was great to work with. We 'clicked' right away and I felt as if I'd known her all my life. She is easy to work with and provided her honest opinions in order to help me pi More

by Colleen
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
May 30, 2024

Brought my vehicle in for my summer tire changeover. Everything was explained and done ahead of schedule. Would recommend More

by frank0
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

I brought my car in for service and Peter helped me! He was great to deal with. Very knowledgeable, efficient and friendly. I will definitely be asking for Peter next time I need to bring my car in. More

by RC2178
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Excellent customer appreciation and service. .She was thorough in her follow up and explanation of the product. I have been a Honda / Acura client for over 30 years and Lexus of London has far e More

by gmjohns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Cohen, Lauren Rossini
May 30, 2024

In what is a very tough matter to deal with, my mom’s estate and selling her car, Lisa of Lexus has made the hard situation as seamless and easy as possible for us. She did not hesitate to help us. She i More

by Nancy G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

I had the best experience at Lexus of London! Lisa and the rest of the team were excellent! She took her time to talk to me and get to know what I want and what I don’t! She was super kind and he More

by Sajedahmohammad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

My wife and I couldn’t be happier with our recent experience of purchasing our new vehicle from Lexus of London. We were fortunate enough to deal with Lisa who was exceptional. She made our buying ex More

by t.henry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini
May 17, 2024

Larry has meticulous service and he always provides recommendations based on customer needs. Really Nice Person! More

by Anna
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Larry help us get a wonderful Lexus SUV. He is very professional and kindly. I will highly recommend him to my friends. More

by js1999
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Purchased my Sienna from this dealer. Very professional services, answered all my questions and had the car ready for me. More

by Zhaoguqian1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Ji
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