Lexus of London

Lisa was very courteous and professional in her interaction she did a clear concise sales presentataion interaction she did a clear concise sales presentataion More

Rick was the most professional salesperson among all the dealers I have met so far.He is the best in what he is doing. Rick's experience could be beneficial to many in this field as he is an expert in it. dealers I have met so far.He is the best in what he is doing. Rick's experience could be beneficial to many in this field as he is an expert in it. I was lucky to get to listen to his explanation and advice on the perspective car. He really helped me with making a decision what car to look for and buy. The information he kindly shared via email was very helpful for me and I am using the videos to clarify what I do not know. He is also very nice and pleasant. Thank you, Rick a lot for all your help, advice and professionalism. More

Lexus Customer Service Highlights: 1. Professionalism and Courtesy: Highly trained staff offering respectful and attentive service. 2. Quick Response: Fast and efficient handling of inq Professionalism and Courtesy: Highly trained staff offering respectful and attentive service. 2. Quick Response: Fast and efficient handling of inquiries and complaints. 3. After-Sales Services: Regular maintenance, providing replacement cars during repairs, and pick-up/drop-off services. 4. Transparency: Clear communication about costs and services with no hidden surprises. 5. Comfort: Easy appointment scheduling and comfortable, luxurious waiting areas. More

Excellent to work with Larry. Super smooth and happy purchasing experience!! Definitely recommend to anyone who is interested in Toyota. Super smooth and happy purchasing experience!! Definitely recommend to anyone who is interested in Toyota. More

Great recommendation ability, excellent experience. Very professional presentation. If you come here, please choose him will surely make you feel a great experience! Very professional presentation. If you come here, please choose him will surely make you feel a great experience! More

I had a great experience working with Gentrit Raka when purchasing my vehicle. He's knowledgeable, patient, and made the entire process smoother and stress- free. Highly recommend! purchasing my vehicle. He's knowledgeable, patient, and made the entire process smoother and stress- free. Highly recommend! More

Larry is very good salesman, very professional. Everyone come to Lexus London can ask him help. Everyone come to Lexus London can ask him help. More

Our product advisor Lisa was very helpful in introducing the Lexus brand to us and in helping determine the right vehicle that best met our needs. The entire process was very smooth and the delivery experi the Lexus brand to us and in helping determine the right vehicle that best met our needs. The entire process was very smooth and the delivery experience with the Lexus team was top notch! More

The entire process from the first email I received from Deion at 10pm has been great. At the dealership Lisa made sure the experience went smooth, she is lovely and we would recommend her to anyone looking Deion at 10pm has been great. At the dealership Lisa made sure the experience went smooth, she is lovely and we would recommend her to anyone looking to purchase! Very impressed with the care and detail that went into our used car purchase, using stock Honda parts on the Pilot we purchased not aftermarket. Best used car purchase experience I’ve had. More

Our Sales Advisor Gentrit Raka was excellent. 5 stars plus! He managed to fit us in, even though we did not have an appointment. He was very knowledgeable about the vehicles and the various pac 5 stars plus! He managed to fit us in, even though we did not have an appointment. He was very knowledgeable about the vehicles and the various packages. It was a pleasure working with him. We did have some issues with the business manager (Chris Ouellette) not responding to our emails, or answering our questions. When we expressed our concern over the lack of communication, he offered no explanation other then it was "incredibly busy". Having bought cars at Audi, BMW and Mercedes, we did not receive a level of service comparable. Gent was wonderful and helped to bridge the gap in communication. Again5 plus stars. Unfortunately, because of the other negative dealings, we can't give the overall dealership 5 stars. And while we might recommend (and we would definitely buy a car from Gent again), we would certainly disclose our experience. More