Lexus of London

Car purchase Jack and Helen were very helpful in my purchase process. They went beyond the standard and ensured my excitement about my first car. As an experienced Jack and Helen were very helpful in my purchase process. They went beyond the standard and ensured my excitement about my first car. As an experienced technician, Jack provided me advice in the fist step. He compared cars in the value and the actual maintainess and let me know my better options. More

Excellent service! Everyone is so pleasant and caring. Efficient service. My SUV is 10 years old, thanks to that service! I have worked with all of the Service Team - th Everyone is so pleasant and caring. Efficient service. My SUV is 10 years old, thanks to that service! I have worked with all of the Service Team - they are all very good. More

awesome Took my car for service, THey kept me informed all the time and now I don't have to worry something may go wrong. I know everytime I bring my car in Took my car for service, THey kept me informed all the time and now I don't have to worry something may go wrong. I know everytime I bring my car in they will look everything over to make sure it is in top running condition. Love the dealership More

Awesome I absolutely love going to Lexus of London for service. Quality is #1 for the technicians, customer service and representatives. Always so friendly I absolutely love going to Lexus of London for service. Quality is #1 for the technicians, customer service and representatives. Always so friendly and helpful. More

Unbelievable Service I cannot say enough good things about the level of service for Lexus of London and particularly dealing with Romeo Nissan. I bought a pre-owned Maz I cannot say enough good things about the level of service for Lexus of London and particularly dealing with Romeo Nissan. I bought a pre-owned Mazda from them, and after about 2 months I was having issues with the hatchback. Despite them being under no obligation to fix the vehicle as it wasn't under warranty, they took it in not once, but twice to make sure it was fixed properly. They provided me with a courtesy car to use while they had my vehicle, they gave me updates throughout the week, and didn't charge me a dime. Romeo was an absolute pleasure to deal with and made sure to give me detailed updates about what the technicians had done and then explain anything I was unsure of. I have told everyone I know about how great the service is here at Lexus. 10/10 would recommend to ANYONE looking to purchase a car. More

Professional and efficient Stephanie very quickly assessed our situation. While we were researching vehicles, we were unsure what exactly we were going to do and we’re seeking f Stephanie very quickly assessed our situation. While we were researching vehicles, we were unsure what exactly we were going to do and we’re seeking further information. Stephanie very efficiently took over, and directed us to a final decision. We are now eagerly awaiting delivery of our new RX350. More

Needed a replacement car. We had dealt with Sue in 2016 on our first purchase of an ES350. We loved our car but needed to replace it after year & a half as a careless driver to We had dealt with Sue in 2016 on our first purchase of an ES350. We loved our car but needed to replace it after year & a half as a careless driver took out the drivers side of the car & the insurance company wrote the vehicle off. Sue was able to track down another ES350 very quickly & give the insurance company all the information they needed to complete our claim. It was a very stressful time for us but Sue assured us that all would be fine & indeed we had a new car in our possession in no time at all! Thanks Sue! We are very happy with our new vehicle. More

Great experience, great car! We had a great experience purchasing an ES from Sue! She was patient and helpful throughout the entire process. We were in touch with Sue through visi We had a great experience purchasing an ES from Sue! She was patient and helpful throughout the entire process. We were in touch with Sue through visits, phone calls and emails and she was always available to answer questions. Love Lexus of London, love our new ES!!! More

Good! I dropped my car to dealer for maintenance. Nice service, fast, convenient. Explaining everything to the costumer with patience. It was a nice experie I dropped my car to dealer for maintenance. Nice service, fast, convenient. Explaining everything to the costumer with patience. It was a nice experience dealing with Henry Gao. More

Wonderfull Buying Experience Stephanie made my new car purchase such an enjoyable experience. Stephanie was extremely knowledgeable and listened to my needs. The process of purcha Stephanie made my new car purchase such an enjoyable experience. Stephanie was extremely knowledgeable and listened to my needs. The process of purchasing my new vehicle was the best I have experienced in years. I would like to thank Stephanie and all the staff at Lexus in London. More