Lexus of London

The best car dealership experience!! From the second my wife Evelyn and I walked into the dealership just to make a few inquiries, the staff was very friendly and upfront with no pressure From the second my wife Evelyn and I walked into the dealership just to make a few inquiries, the staff was very friendly and upfront with no pressure whatsoever. We were introduced and shown vehicles we were interested in and left to decide on our own with friendly guidance. They were very frank and honest in their presentation and we were made well aware of all our options. At no time were we pressured into any deal and always dealt with in a kind and courteous manner. Thank you, Chris Pinelli, Allan Calvert, and Lauren Denne for setting us up and sending us home very happy And a very big thank you to Stephanie Shearsby and Kylie Burridge for their hard work and dedication to our needs. Thanks again. Nick Paparella More

Great experience! Worth the drive! Drove out from Mississauga to view a used Lexus. Excellent response from Stephanie by email throughout. And courteous, efficient, open and honest se Drove out from Mississauga to view a used Lexus. Excellent response from Stephanie by email throughout. And courteous, efficient, open and honest service while at the dealership. This is how every experience to acquire a new or used vehicle should be. Service as good as the vehicles they sell. Well done and a big thank you! And yes, it was very much worth the drive. I would do it again. More

Legendary customer service!! This was overall the very best experience i have ever had dealing with Lexus. Jack not only accommodated all of my needs but also went above and beyon This was overall the very best experience i have ever had dealing with Lexus. Jack not only accommodated all of my needs but also went above and beyond my expectations! I really want to compliment for the excellent customer service! More

excellent experience it's really an awesome service I have experienced and I feel comfortable with that!I will recommend more people to come!Thanks for the excellent servi it's really an awesome service I have experienced and I feel comfortable with that!I will recommend more people to come!Thanks for the excellent service! More

Fast and efficient service. I initially called to see what the cost would be to replace my navigation screen and the quoted me 1 hour labour plus the part cost. I went in to pick I initially called to see what the cost would be to replace my navigation screen and the quoted me 1 hour labour plus the part cost. I went in to pick up a touch up paint pen and asked again and as I had forgot the previous quote price. The service guy must have felt bad because I was just past my warranty cut off and quoted me a half hour labour plus the part. When I came in for my I was back out the door in 45 minutes. More

Exceptionally Stellar I came into Lexus on Valentine's day and spoke to Rick about my favorite vehicle, the Lexus IS. Rick was very knowledgeable and professional. Staff wa I came into Lexus on Valentine's day and spoke to Rick about my favorite vehicle, the Lexus IS. Rick was very knowledgeable and professional. Staff was very friendly as we were given chocolates when we were waiting for Rick to bring around the car for a test drive. Super impressed with the IS and would highly recommend Lexus to everyone! More

Purchase of a new vehicle Our experience was great in purchasing a new vehicle. The service was very professional, friendly and helpful. They made the process very enjoyable. W Our experience was great in purchasing a new vehicle. The service was very professional, friendly and helpful. They made the process very enjoyable. We would recommend them to others. More

Campbell experience We found the dealership and employees to be very helpful and experienced in answering our questions about buying a new vehicle. We didn’t feel rushed We found the dealership and employees to be very helpful and experienced in answering our questions about buying a new vehicle. We didn’t feel rushed or pressured. Our overall experience was exceptional. We look forward to dealing with the dealership in the future. More

Best Experience Walked into a Lexus and was introduced to Rick Watson. No pressure is what we like. Haven't purchased yet, but know we'll be back to see him soon. Walked into a Lexus and was introduced to Rick Watson. No pressure is what we like. Haven't purchased yet, but know we'll be back to see him soon. More

Awesome customer service!! Very proffesional and exceptional customer service, from everyone I dealt with. Very impressed and very pleased with my entire purchase experience, I Very proffesional and exceptional customer service, from everyone I dealt with. Very impressed and very pleased with my entire purchase experience, I would definitely recommend Sue Vincent and the Lexus of London team. They delivered my Lexus directly to me in Burlington, a fantastic service that was very much appreciated. More