Lexus of London

Awesome I absolutely love going to Lexus of London for service. Quality is #1 for the technicians, customer service and representatives. Always so friendly I absolutely love going to Lexus of London for service. Quality is #1 for the technicians, customer service and representatives. Always so friendly and helpful. More

Unbelievable Service I cannot say enough good things about the level of service for Lexus of London and particularly dealing with Romeo Nissan. I bought a pre-owned Maz I cannot say enough good things about the level of service for Lexus of London and particularly dealing with Romeo Nissan. I bought a pre-owned Mazda from them, and after about 2 months I was having issues with the hatchback. Despite them being under no obligation to fix the vehicle as it wasn't under warranty, they took it in not once, but twice to make sure it was fixed properly. They provided me with a courtesy car to use while they had my vehicle, they gave me updates throughout the week, and didn't charge me a dime. Romeo was an absolute pleasure to deal with and made sure to give me detailed updates about what the technicians had done and then explain anything I was unsure of. I have told everyone I know about how great the service is here at Lexus. 10/10 would recommend to ANYONE looking to purchase a car. More

Great service It was a pleasure dealing with Rick at Lexus in London. He was courteous, knowledgeable, and helpful and was able to listen to our questions and provi It was a pleasure dealing with Rick at Lexus in London. He was courteous, knowledgeable, and helpful and was able to listen to our questions and provide the information we needed without being pushy. Thank you, Rick! More

Professional and efficient Stephanie very quickly assessed our situation. While we were researching vehicles, we were unsure what exactly we were going to do and we’re seeking f Stephanie very quickly assessed our situation. While we were researching vehicles, we were unsure what exactly we were going to do and we’re seeking further information. Stephanie very efficiently took over, and directed us to a final decision. We are now eagerly awaiting delivery of our new RX350. More

Needed a replacement car. We had dealt with Sue in 2016 on our first purchase of an ES350. We loved our car but needed to replace it after year & a half as a careless driver to We had dealt with Sue in 2016 on our first purchase of an ES350. We loved our car but needed to replace it after year & a half as a careless driver took out the drivers side of the car & the insurance company wrote the vehicle off. Sue was able to track down another ES350 very quickly & give the insurance company all the information they needed to complete our claim. It was a very stressful time for us but Sue assured us that all would be fine & indeed we had a new car in our possession in no time at all! Thanks Sue! We are very happy with our new vehicle. More

Great experience, great car! We had a great experience purchasing an ES from Sue! She was patient and helpful throughout the entire process. We were in touch with Sue through visi We had a great experience purchasing an ES from Sue! She was patient and helpful throughout the entire process. We were in touch with Sue through visits, phone calls and emails and she was always available to answer questions. Love Lexus of London, love our new ES!!! More

Good! I dropped my car to dealer for maintenance. Nice service, fast, convenient. Explaining everything to the costumer with patience. It was a nice experie I dropped my car to dealer for maintenance. Nice service, fast, convenient. Explaining everything to the costumer with patience. It was a nice experience dealing with Henry Gao. More

Wonderfull Buying Experience Stephanie made my new car purchase such an enjoyable experience. Stephanie was extremely knowledgeable and listened to my needs. The process of purcha Stephanie made my new car purchase such an enjoyable experience. Stephanie was extremely knowledgeable and listened to my needs. The process of purchasing my new vehicle was the best I have experienced in years. I would like to thank Stephanie and all the staff at Lexus in London. More

COACH QUEEN Outstanding service and attention to our vehicle needs. Stephanie represents the Lexus brand perfectly. She is knowledgeable, confident and eager to b Outstanding service and attention to our vehicle needs. Stephanie represents the Lexus brand perfectly. She is knowledgeable, confident and eager to be helpful when addressing our purchase needs. A great buying experience. Tom and Margaret Meathrel More

Extremely comfortable!! I have never felt so comfortable before in my life when buying a new car. This is our 5th new vehicle and most sales rep I feel are nice to you becau I have never felt so comfortable before in my life when buying a new car. This is our 5th new vehicle and most sales rep I feel are nice to you because they want to maximize sales for themselves but not with Sue. Thank you for selling our family a vehicle that we love and have no regrets. More