Lexus of London

Professional, Friendly, No Pressure Experience Sue Vincent was very helpful in helping us decide which Lexus would best fit our needs and we test drove different models. On our second visit, Sue w Sue Vincent was very helpful in helping us decide which Lexus would best fit our needs and we test drove different models. On our second visit, Sue was out of the office and Tom helped us out with a test drive and search through demo vehicles for us. On out third visit, Sue helped us pick out the best vehicle to meet our needs after test driving two cars and explaining the differences between them. Sue also presented us with a number of purchase options and we were satisfied with our final choice. Nathan Butcher was very helpful in explaining all of the new car features and setting up some of the electronics for us. He was very knowledgeable about the car's features. I have dealt with Lexus of London for over 20 years and will continue to recommend the dealership. More

Friendly, professional Kevin was friendly and professional. He wanted us to find the right car for us. He told us about the optional red interior colour. Kevin did not press Kevin was friendly and professional. He wanted us to find the right car for us. He told us about the optional red interior colour. Kevin did not pressure us. The supervisor, Stephanie, unfortunately stepped in and pressured us that there have been many inquiries into the car. More

Great pre-owned buying experience After looking at other pre-owned vans on car lots I was so glad I held off and got one here. Can't matched the buying experience even though we were After looking at other pre-owned vans on car lots I was so glad I held off and got one here. Can't matched the buying experience even though we were buying a 5 year old Caravan, I felt I was treated like I was there buying a brand new Lexus. More

Great service , help me make a decision on a vehicle and l now know the direction l am wanting to buy n the Lexus family. Thanks again Kevin and l will highly reco , help me make a decision on a vehicle and l now know the direction l am wanting to buy n the Lexus family. Thanks again Kevin and l will highly recommend you Kevin knew his vehicles and l appreciated the help. More

Outstanding customer service. Helen K. Tom gave us outstanding customer service. He was very knowledgeable and patient with us. Tom helped us choose the correct model to suit our needs. H Tom gave us outstanding customer service. He was very knowledgeable and patient with us. Tom helped us choose the correct model to suit our needs. He was genuinely friendly and happy to help us make the right decision. He made our purchase a very enjoyable experience. Everyone at the dealership were top notch and very helpful, including Tom, Romeo, Lauren and Jordan. We love our new NX and we know we will enjoy coming to the dealership for service. More

good sales Allen is a good sales, he helps me pick a good car for me. I just here couple months and he came to pick me many times and give me a good service. Allen is a good sales, he helps me pick a good car for me. I just here couple months and he came to pick me many times and give me a good service. More

Love my Lexus! Great buying experience from start to finish! I feel like I was very fairly treated which is not always the case in my new car buying experience. T Great buying experience from start to finish! I feel like I was very fairly treated which is not always the case in my new car buying experience. Tom was friendly, knowledgeable and professional and not at all pushy. Nathan was very thorough when explaining all the features of our new car. Based on my first experience with Lexus of London, I would strongly recommend this dealership! More

Outstanding Experience! Sue was extremely helpful and professional. Even though we didn't buy a Lexus, we still received top notch service !!! I would highly recommend Sue Vi Sue was extremely helpful and professional. Even though we didn't buy a Lexus, we still received top notch service !!! I would highly recommend Sue Vincent and this Lexus dealership! More

Outstanding dealership, cars, sales rep and service. We purchased our second RX 350 based on our excellent experience. We found Tom to be very knowledgeable, professional, helpful and pleasant. All of We purchased our second RX 350 based on our excellent experience. We found Tom to be very knowledgeable, professional, helpful and pleasant. All of the employees at the dealership are first class. Highly recommended! More

VIP Treatment Lexus of London gave my wife and me absolute VIP treatment. The salesman, Kevin Gittens, was an absolute standout and a fine example of how to do cust Lexus of London gave my wife and me absolute VIP treatment. The salesman, Kevin Gittens, was an absolute standout and a fine example of how to do customer service. He stayed past closing time, just before a holiday weekend nonetheless, to make sure my wife and I had all of the information we needed to make an informed decision. It has been two months now and Kevin remains a standout among dealer reps in London, Ontario. I would recommend that anyone interested in a Lexus go and meet with him. You simply will not find better treatment anywhere in this city. More