Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Excellent service Karen and Henry were excellent and very helpful. At this time, I am very happy with entire service team at Lexus of London. Very easy to deal with. Karen and Henry were excellent and very helpful. At this time, I am very happy with entire service team at Lexus of London. Very easy to deal with. More
No other dealership compares I have been a client of Lexus of London for nearly 10 years now-in addition to offering exceptional quality vehicles, every single interaction I have I have been a client of Lexus of London for nearly 10 years now-in addition to offering exceptional quality vehicles, every single interaction I have every had with them is 5 stars. They are friendly, accomodating, considerate (always call if there is a change with the quote), and meticulous! I cannot say enough positive things about this dealership and the staff. Thank you Karen and Romeo! More
Excellent, personal service Stephanie and the team at Lexus of London have provided excellent service since Stephanie sold us our first Lexus 4 years ago. When we needed another Stephanie and the team at Lexus of London have provided excellent service since Stephanie sold us our first Lexus 4 years ago. When we needed another vehicle, Stephanie once again provided personal and professional service. She helped make the process less stressful and we left confident with our choice. I highly recommend Lexus of London and Stephanie in particular for your next vehicle purchase. More
Great buying experience Just picked up our "new" car. The entire staff was all amazing but a special shout out to Stephanie, Natalie and Kylie for giving me the best buying e Just picked up our "new" car. The entire staff was all amazing but a special shout out to Stephanie, Natalie and Kylie for giving me the best buying experience. We left fully understanding our vehicle and feeling like we paid the best price. Really great people work at Lexus of London. Our family will buy from them again. More
BEST SERVICES I wanted to drop you a note and thank your company for the excellent service provided by your delightful employee Henry Gal. He provided a wonderfu I wanted to drop you a note and thank your company for the excellent service provided by your delightful employee Henry Gal. He provided a wonderful, professional, relaxing service during my last car service. There are A LOT of good cars in the market but what makes the difference is the high standers of the after sales services that Lexus dealership offered :) and I give credit to the work your people did. I will recommend your dealership to others in the future. More
Excellent I dropped my car was only minutes getting the paper work done, was offered a car to use if needed. I had a ride was told my car would be done by 11am I dropped my car was only minutes getting the paper work done, was offered a car to use if needed. I had a ride was told my car would be done by 11am I should up at 1055 and they where just pulling my car up front. Took only a few minutes to go over the advice required and anything else that it might need. Excellent service my time valued by your staff Henry is great. More
Best car buying experience ever!!!! My entire experience at Lexus was unremarkable. From meeting Rick initially there was no pressure, he was super informative and patient with me. He m My entire experience at Lexus was unremarkable. From meeting Rick initially there was no pressure, he was super informative and patient with me. He made the entire process stress free and easy and did everything he could to help. It felt more like he was assisting me rather than just selling me a car like all the other dealerships. The entire team at lexus made me feel like family. I was introduced to everyone with smiling faces. I can't say enough good things about my experience. This was my 6th car purchase over the years and hands down best experience of them all 💕 More
The service department has gone above and beyond for me. Service department : Accurate diagnoses ; reasonable charges ; no surprises with my invoice. Always pleasant and courteous. What more can you ask Service department : Accurate diagnoses ; reasonable charges ; no surprises with my invoice. Always pleasant and courteous. What more can you ask for. Sales department - Rick Watson Rick is a very good salaes person ; low key but knowledgable. He knew what I was looking for ; and kept me posted on what was avaialble and what was coming in. It was a pleasure to deal with him. Terry L More
Amazing work very pleased! :-) I would like to say thank you for the amazing service done by Romeo and his team appreciate all the excellent work done on my car, Lexus of London alw I would like to say thank you for the amazing service done by Romeo and his team appreciate all the excellent work done on my car, Lexus of London always making me feel valued by them. :-) More
Lexus of London first time purchase This was our first time purchasing a Lexus vehicle from Lexus of London. Overall the staff were all very accommodating. We were greeted upon arrival This was our first time purchasing a Lexus vehicle from Lexus of London. Overall the staff were all very accommodating. We were greeted upon arrival at the dealership by very friendly staff who asked us how they could help us. Our sales person Rick Watson was very helpful, he had a casual, professional approach ( no sales pressure -which was great!!) and he helped us determine our vehicle needs and answered all of our questions. He ensured we test drove our vehicle before purchasing and thoroughly reviewed all of the vehicles features with us. Rick also ensured a smooth transition to the business services manager (Kylie) and ensured we had a time booked that worked for us to receive our new vehicle. When we arrived at the dealership to pick up our vehicle Rick ensured we were introduced to all of the key people to accommodate our future servicing needs and he made sure the vehicle was professionally detailed and ready for delivery. Andy in parts did a great job at sourcing a winter wheel package that we liked and the wheel package complimented the looks of the vehicle. Also thanks to Kylie for help with the extended warranty and Lauren for explaining all of the detailed features of the vehicle at delivery. Romeo in service also answered a few extra detailed questions we had and ensured we understood how service will accommodate our future needs. Looking forward to our first vehicle servicing. Really nice to see a dealership accommodate your needs in such a professional manner that makes you feel welcome. Well done Lexus of London!!!! More